This full-time Scheduling Customer Service Representative role involves providing excellent patient support through appointment scheduling, referrals, messaging, and demographic management.
Responsibilities include handling inbound and outbound calls, acting as a patient advocate, developing process improvements, researching inquiries, and coordinating patient encounters.
Qualifications require a high school diploma, 1-3 years of office or call center experience, effective communication skills, and proficiency with reports and databases.
Benefits include comprehensive healthcare, wellness programs, and a collaborative work environment committed to community health enhancement.