Scheduling Coordinator

About Us

Agape Pediatric Therapy, a therapist-owned outpatient pediatric clinic in Richland, WA, is hiring an full-time Front Desk/Scheduling Coordinator to join our award-winning team.

Agape provides physical, occupational, and speech therapy services for children of all ages and conditions. We currently have 9 providers on our speech team, 6 providers on our OT team, and 3 providers on our PT team. Agape has been voted BEST Pediatric Therapy clinic in Tri-Cities three years in a row.

About the Role

The Scheduling Coordinator helps create a warm and welcoming experience for our patients and families. Our Scheduling Coordinator manages patient schedules, communicate with families, coordinate with therapists and administrative staff, and keep the clinic running smoothly.

We're Looking for Someone Who Is

• Friendly, professional, and compassionate

• Highly organized and detail-oriented

• A strong communicator

• Calm and solution-driven

• Able to multi-task

• A team player that wants to be part of a positive team and LOVE where they work!

Schedule

This is a 40 hour/week position with the following schedule

• Monday - Thursday: 8:00 - 5:30 PM

• Friday: 8:00 - 12:00 PM

Qualifications

Prior medical scheduling experience is required

Responsibilities

• Greet families warmly in person and on the phone

• Schedule, reschedule, and confirm therapy appointments

• Manage waitlist and coordinate openings efficiently

• Call and fax physician offices

• Communicate with families regarding attendance, cancellations, and clinic policies

• Maintain a clean, organized, and welcoming front desk and waiting area for families

• Maintain accurate and up to date patient charts

• Work both independently and cooperatively with members of our team

• Support clinic culture and mission

Our Mission

Love kids, give hope, and grow brighter tomorrows.

Our Values

Our positive culture comes from the heart. We love kids, love what we do, and strive to live out our values: love, joy, excellence, accountability, integrity, and teamwork.

We Offer

• Flexible schedule

• Potential to earn weekly bonus

• Medical, Dental and Vision Insurance

• Simple IRA retirement with 3% match

• 7 paid holidays per year

• PTO starts at 11 days per year, up to 18 days per year based on tenure

Some of Our Perks

• Award Winning Team

  • Tri-Cities Chamber of Commerce "Business on a Roll Award" - 2024

  • Tri-City Herald "BEST Pediatric Therapy Clinic" - 2023, 2024 & 2025

• Positive, fun, and supportive team culture

• Meaningful work helping children and families

• Half-day Fridays

• The BEST co-workers ever!

Learn More About Agape Pediatric Therapy

Want to get a feel for our clinic, team culture, and heart behind what we do? Visit us online and on social media.

Website: http://www.agapetherapywa.com

Facebook: https://www.facebook.com/agapetherapyservices

Instagram: https://www.instagram.com/agapetherapywa/

Click the arrows below to check out photos & videos of our team and clinic.

RECRUITERS and STAFFING AGENCIES: Please do not contact us regarding this position. We do not accept unsolicited resumes from agencies.