Scheduling Coordinator

Job Title: Scheduling Coordinator
Location: Hackensack, NJ 07601
Duration: 11 Weeks (06/01/2026 – 08/15/2026)
Shift: Days | 8:30 AM – 5:00 PM
Schedule: 5 days/week, 8 hours/day, 40 hours/week
Schedule Notes: Monday–Friday, 8:30 AM – 5:00 PM. Coordinator to support Heart Failure and Pulmonary Hypertension program, serving patients ranging from their early 20s through older adulthood. The ideal candidate will have a minimum of 2 years of front desk experience within healthcare. Strong data entry skills and comfort managing high call volumes. Prior experience in a healthcare setting required. Familiarity with Epic and/or cardiology is highly preferred.
Work Setting: Cardiology / Heart Failure & Pulmonary Hypertension Program

Required Skills & Experience:

• Two years of related experience
• Effective interpersonal and communication skills
• Ability to learn quickly and adapt in a changing environment

Preferred Skills & Experience:

• 2 years of progressive experience in a medical office
• Proficient in medical terminology and HIPAA guidelines
• Surgical coding knowledge (CPT and ICD-10)

Education:

• High School Diploma/GED
  OR
• HiSET (High School Equivalency Test)

Job Summary:

• Coordinates all aspects of tests, procedures, and surgeries under the direction and supervision of the Practice Supervisor, Manager, and physician(s).
• Schedules procedures and coordinates appointments in an efficient, prompt, and professional manner.
• Verifies patient demographics, insurance information, benefits, and precertification requirements.
• Coordinates pre-operative, surgical, and post-operative care activities while ensuring required documentation and scheduling requirements are met.

Duties:

• Schedule tests, procedures, surgeries, and physician appointments.
• Verify patient demographics, insurance coverage, benefits, and obtain precertifications.
• Coordinate procedure appointments with physician schedules and adjust schedules as needed.
• Communicate appointment details and surgical preparation instructions to patients.
• Arrange co-surgeons, assistants, and cross-department scheduling as required.
• Ensure completion and distribution of surgical documentation and physician orders.
• Coordinate pre-admission testing, medical clearances, and follow up on results.
• Maintain hospital block time guidelines and coordinate postoperative care.
• Obtain surgical billing information and reconcile surgical charges.
• Track procedures, pending cases, testing results, and pathology reports.
• Provide excellent customer service and assist patients in person and by phone.
• Manage front-desk duties, patient check-in procedures, and follow-up scheduling.
• Screen and route incoming calls or take detailed messages as needed.
• Participate in surgical service meetings and provide cross-coverage when required.
• Adhere to organizational standards, competencies, and policies.