Scheduling Coordinator

Express Employment Professionals

Fort Myers, FL

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JOB DETAILS

SALARY

$20–$28 Per Hour

SKILLS

Administrative Skills, Best Practices, Billing, Communication Skills, Corporate Policies, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, Maintain Compliance, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Onboarding, Order Processing, Organizational Skills, Payroll Administration, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Quality Management, Quality Metrics, Record Keeping, Regulations, Reporting Skills, Service Delivery, Time Management, Track Customer Issues, Writing Skills

LOCATION

Fort Myers, FL

POSTED

Today

Job Full Description

Scheduling Coordinator

Location: Fort Myers, FL
Pay: $20-$28/hour
Schedule: Monday-Friday | 8:00 AM-5:00 PM
Job Type: Full-Time | Evaluation Hire
Position Overview

Express Employment Professionals of Fort Myers is seeking a highly organized and customer-focused Scheduling Coordinator for a growing technology company in Fort Myers. This position plays a vital role in coordinating service schedules, supporting customers, maintaining accurate records, and ensuring smooth day-to-day operations.

The ideal candidate will have strong administrative and customer service experience, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. If you enjoy problem-solving, staying organized, and being the central point of coordination between customers and internal teams, we encourage you to apply.
Responsibilities

Coordinate and schedule service requests, appointments, and work orders
Serve as the primary point of contact for customers regarding scheduling and service updates
Maintain accurate records of service requests, schedules, and completed work
Process and update invoices, customer orders, and inventory information
Communicate with customers to ensure satisfaction and address any service concerns
Resolve scheduling and service-related issues, escalating when appropriate
Monitor service performance and assist in maintaining company quality standards
Collaborate with multiple departments to ensure efficient service delivery
Prepare reports and provide updates regarding service metrics and operational performance
Assist with onboarding and training new team members
Process payroll-related information, including timesheets, attendance records, and pay adjustments
Ensure compliance with company policies, procedures, and applicable regulations
Stay current on industry best practices and process improvements
Perform additional duties as assigned

Qualifications

High school diploma or equivalent required
Associate's or Bachelor's degree in a related field preferred
Minimum of 2 years of experience in scheduling, service coordination, customer service, administration, or a related role
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ability to prioritize tasks and manage multiple responsibilities simultaneously
Strong attention to detail and commitment to accuracy
Professional demeanor with the ability to maintain confidentiality
Strong problem-solving and critical-thinking skills
Ability to work independently and collaboratively within a team environment

Preferred Skills

Experience coordinating service schedules or dispatch operations
Payroll processing or timesheet management experience
Experience with invoicing, order entry, and inventory tracking
Strong customer relationship management skills
Ability to adapt to changing priorities and business needs
Self-motivated with a proactive and solutions-oriented mindset

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Major Holidays Paid
401(k) Plan with Company Match
PTO Accrual of 8 Hours Per Month
Monday-Friday Schedule
Opportunity for Long-Term Growth and Advancement

Interested candidates are encouraged to apply today!

Fort Myers (Northeast Corridor), FL
1518
7370 College Parkway
Suite 304
Fort Myers, FL 33907

About the Company

Express Employment Professionals

As we build lasting relationships with our associates and clients through accountability, integrity, and excellence, we will make a difference in our communities. As a team, we will be moved by compassion, a mindset of gratitude, and a mission to help each other and those we serve both in our communities and around the world.

COMPANY SIZE

10 to 19 employees

INDUSTRY

Staffing/Employment Agencies

EMPLOYEE BENEFITS

401K, Employee Referral Program, Life Insurance

WEBSITE

http://Expresspros.con/waxahachietx