SC Customer Collaboration Manager

SC Customer Collaboration Manager Job Details | Colgate-Palmolive Company

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Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Information at a Glance

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Job Title: SC Customer Collaboration Manager

Travel Required?: Travel - up to 10% of time

Posting Start Date: 5/21/26

Hybrid

No Relocation Assistance Offered

Job Number #173483 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Are you ready to redefine the customer experience using cutting-edge data science and AI? As our SC Customer Collaboration Specialist, you will be the analytical engine, translating complex data into precise inventory replenishment models for our premier customers. You will utilize advanced analytics and AI-driven insights to achieve aggressive "in-stock" targets and maximize supply chain efficiency. This role is pivotal in influencing national forecast accuracy by integrating internal and external data streams to forge strategic, data-led demand plans. Join us to spearhead innovative, AI-enhanced improvement projects and champion a data-driven, inclusive culture within a world-class supply chain.

Responsibilities

• Influence national forecast accuracy by collaborating with Planning and Sales teams to improve the distribution of finished goods inventory.
• Partner directly with top customers and sales teams to identify efficiency opportunities, leading technology assessments and logistics improvement projects.
• Develop and maintain robust analytical reports to track key metrics, identifying trends that impact inventory levels and best-in-class service performance.
• Utilize advanced data analytics and AI-enhanced tools to continuously optimize supply chain operations, develop comprehensive performance reports and interactive dashboards, and drive measurable efficiency gains.
• Manage end-to-end customer and order processes, ensuring service level performance aligns with established customer requirements and benchmarks.
• For customers who have VMI, drive VMI strategies to optimize stock levels, reduce costs, and ensure replenishment orders accurately reflect customer-specific trends.

Required Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Logistics, Data Science, Business Analytics, or a related quantitative field.
• 6+ years of proven experience in supply chain, logistics, or data analytics.
• Advanced proficiency in Excel and experience working across cross-functional teams.
• Proven ability to utilize complex software systems/applications to interpret data and drive informed decision-making, coupled with a strong willingness to utilize AI tools and deep enjoyment of data analytics to solve complex supply chain challenges.

Preferred Qualifications

• Customer facing experience
• Experience in the Consumer Packaged Goods (CPG) industry.
• Demand or Supply Planning experience
• Experience with Continuous Improvement methodologies (e.g., Six Sigma, CAPA, Value Stream Mapping).

Compensation and Benefits

Salary Range $109,600.00 - $155,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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