SBA Closing Manager

SUMMARY:

The SBA Closing Manager is responsible for overseeing the end-to-end SBA loan closing process, managing a closing team, and ensuring every transaction closes on time, in compliance, and with a high standard of execution.

ESSENTIAL JOB FUNCTIONS:

• Oversee all SBA 7(a) loan closings from conditional approval through funding, ensuring compliance with SBA authorization, SOP requirements, and internal closing policy
• Manage and mentor the closing team, including individual closers and support staff
• Build and maintain the department's closing checklists, SOP documentation, and process workflows
• Serve as the primary point of escalation for complex closing issues, lien position questions, title matters, and SBA authorization conditions
• Coordinate with outside counsel, title companies, appraisers, and other third-party vendors to ensure clean and timely closings
• Ensure all closing packages meet SBA authorization requirements and SOP standards prior to funding
• Review and approve closing documentation for accuracy, completeness, and compliance
• Manage post-closing processes including SBA guarantee purchase requests, note registration, and file delivery to servicing
• Maintain audit-ready files and support regulatory examination preparation
• Partner with internal stakeholders to align closing workflows with underwriting and loan operations
• Identify process improvement opportunities and implement changes that increase efficiency without sacrificing compliance

JOB REQUIREMENTS:

• High school diploma or equivalent required, bachelor's degree in business, finance, accounting or related field preferred
• Prior SBA 7(a) loan closing experience
• Prior experience managing or supervising a closing team or closing function

KNOWLEDGE/SKILLS REQUIRED:

• Advanced knowledge of SBA SOP closing requirements, authorization conditions, and funding procedures
• Advanced relationship building skills
• Advanced collaboration skills
• Advanced organizational skills
• Advanced proficiency with loan origination and documentation systems
• Intermediate understanding of secondary market delivery requirements and guarantee purchase process
• Intermediate verbal and written communication skills
• Intermediate customer service skills
• Intermediate proficiency with Microsoft Office

PHYSICAL AND MENTAL QUALIFICATIONS:

• Standing, walking, bending and stooping required
• Must be able to sit at a desk for long periods of time and use a computer
• Must be able to occasionally move or lift up to 10 pounds
• May be asked to work supplemental hours periodically
• Limited travel required occasionally during and after business hours