SBA Business Development Officer

Truliant Federal Credit Union

Winston-Salem, North Carolina

JOB DETAILS
SKILLS
Accounting Close, Alliance/Partner Management, Brokerage, Business Development, Business Loans, Business Processes, Cash Flow Projection, Certified Public Accountant (CPA), Commercial Real Estate, Commitment Letter, Communication Skills, Community Relations, Computer Skills, Credit Processing, Credit Union, Credit and Collections, Detail Oriented, Finance, Financial Services, Fitness, Flexible Spending Accounts, Healthcare Reimbursement, Investment Management, Life Insurance, Loan Closing, Loan Origination, Loan Structuring, Loan Underwriting, Loans, Mergers and Acquisitions, Microsoft Excel, Microsoft Word, Organizational Skills, Past Due Accounts, Presentation/Verbal Skills, Relationship Management, Risk, Small Business, Standard Operating Procedures (SOP), Team Player, Time Management, Tuition Reimbursement, Videoconferencing
LOCATION
Winston-Salem, North Carolina
POSTED
3 days ago

Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.

Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.

Purpose of the Job

The SBA Business Development Officer (BDO) is considered an expert on SBA 7(a) lending and is responsible for developing and maintaining external referral partnerships that generate SBA loan opportunities. This role is fully focused on externally sourced SBA 7(a) loan origination and serves as Truliant’s primary market-facing representative for its SBA program. The primary objective of the position is to originate, structure, and facilitate SBA 7(a) financing for business acquisition, expansion, refinance, commercial real estate, and working capital transactions, while managing relationships and expectations throughout the credit and closing process.

Essential Functions and Responsibilities

  • Develops, maintains, and expands a network of external referral sources to generate SBA 7(a) loan opportunities, including business brokers, CPAs, attorneys, commercial real estate brokers, franchise consultants, bankers, and other professional partners.
  • Sources 100% of loan production externally; this role does not rely on inbound leads, branch referrals, or portfolio-based sourcing.
  • Acts as Truliant’s market-facing SBA subject matter expert, representing the credit union in meetings, events, and industry forums.
  • Conducts initial deal screening, SBA eligibility assessment, and transaction structuring in accordance with SBA SOP and internal credit policy.
  • Works directly with the Director, SBA Credit, early in the process to prescreen opportunities and align on structure, risk, and feasibility.
  • Prepares and delivers a BDO workbook, including high-level cash flow analysis, transaction narrative, and key risk considerations.
  • Coordinates closely with internal partners, including SBA underwriters, loan coordinators, and closers to ensure efficient execution from packaging through closing.
  • Delivers commitment letters and explains approved terms, conditions, and timelines to borrowers.
  • Helps the portfolio management team communicate with borrowers who are past due on their loan payments.
  • Upholds Truliant’s reputation for professionalism, responsiveness, and execution excellence within the SBA marketplace.
  • Participates in community and industry activities as a representative of Truliant Credit Union’s SBA program.

Other Duties and Responsibilities

  • Performs other duties and special projects as assigned in support of the SBA Lending division.

Knowledge, Skills, and Abilities

  • Must have strong knowledge and understanding of SBA SOP, credit, and the SBA 7(a) process.
  • Must have excellent communication skills.
  • Must have strong presentation skills.
  • Must have strong PC skills, with intermediate knowledge of MS Excel and Word.
  • Must have the ability to work collaboratively with SBA teammates.
  • Must have the ability to understand all business processes within the SBA loan lifecycle.
  • Must be detail-oriented, with excellent time management and organizational skills.
  • Must be able to work in a virtual office environment.
  • Must be flexible and able to pivot when markets shift. 
  • Must be able to operate with minimal supervision.
  • Should possess a strong commitment to providing excellent service to Truliant’s members.

Physical Requirements

  • Occasional standing, walking, bending, and stooping required
  • Must be able to sit at a desk for long periods of time and use a computer
  • Must be able to moderately lift or move up to 5 pounds and occasionally lift or move up to 10 pounds

Education and Background

  • Bachelor’s degree or equivalent experience in Business, Finance, or related field required.
  • 2-5+ years’ experience in SBA lending required.
  • Annual SBA 7(a) production of $15mm or greater.

If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant! 

As a member of the Truliant family, you will enjoy the following full time benefits:

  • No-cost employee Medical, dental, vision coverage
  • Prescription benefits (including mail order)
  • Paid holidays and Paid Time Off (PTO)
  • 401(k) plan with contribution matching  
  • Paid community involvement volunteers hours
  • Paid group life Insurance
  • Teammate loan discounts
  • Tuition reimbursement
  • Short and long-term disability
  • Health & Wellness program
  • Teledoc (physician video conferencing)
  • Onsite fitness facilities or health club reimbursement
  • Employee Assistance Program (EAP)
  • Medical flexible spending account
  • Dependent care flexible spending account
     

About the Company

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Truliant Federal Credit Union

Truliant Federal Credit Union is a mission-driven, not-for-profit financial institution that promises to always have its member-owners’ best interest at heart by improving their lives through providing financial guidance and affordable financial services. Truliant was chartered in 1952 and now serves more than 200,000+ members and currently has 31 Member Financial Centers in North Carolina, South Carolina and Virginia. For more information on Truliant Federal Credit Union, visit www.truliant.org.

Our mission is to enhance the quality of life of our members and become their preferred financial institution.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Banking
FOUNDED
1952
WEBSITE
https://www.truliantfcu.org/