SATCOM IP Network Support Analyst

Leidos Holdings Inc

Shiloh, IL

JOB DETAILS
SALARY
$48,100–$86,950 Per Year
SKILLS
Access Authorization, Baseband, Computer Security, Cryptography, Customer Support/Service, Defense Information Systems Agency (DISA), Event Management, Firewalls, High School Diploma, IP (Internet Protocol), Identify Issues, Intellectual Property Analysis, International Operations, Legal, Military Satellite Communications (MILSATCOM), Modems, Network Integration, Network Monitoring, Network Performance/Analysis, Network Router Configuration, Network Routers, Network Support, Network Switching, Operational Support, Problem Solving Skills, Radio Frequency, Satellite Communications, Secret Clearance, Track Customer Issues, United States Citizen, United States Department of Defense (DoD)
LOCATION
Shiloh, IL
POSTED
30+ days ago

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x& DISA Global Operations Center (DGOC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening in our Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for a Network Support Analyst at Hill AFB, UT.

This position requires U.S. citizenship and an active Secret clearance to start.

Primary Responsibilities:

Responsible for assisting with the following duties:

  • Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF and RF communications.

  • Monitor network events and element management failures in real-time on a 24x7x365 basis.

  • Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.

  • Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.

  • Remotely access and de-access customers into the IP/SATCOM networks

  • Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

  • Verify equipment is operating in the baseline configuration.

  • Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications:

  • Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

  • Ability to work in a 24/7 operations environment.

  • Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.

  • Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

  • Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

  • Currently possess an active Secret security clearance.

  • Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

Required Education and Experience:

  • High school diploma and 2-4 years of experience.

GSMO

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

April 8, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $48,100.00 - $86,950.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About the Company

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Leidos Holdings Inc

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions. We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
2013
WEBSITE
https://jobs.saic.com/