SARC Ambassador

Position Details

Position Information

Job Title SARC Ambassador Department Shepard Academic Resource Center Terms and Hours Varying hours between 8:30am-7pm Monday-Thursday, 8:30am-4:30pm Friday Job Category Student Employment Hourly Wage Portland Metro Minimum Wage ($16.30; anticipated to increase on 7/1/26) Job Summary

Join the Shepard Academic Resource Center (SARC) and help guide the entire UP community as they access support from our many divisions!

As a SARC Ambassador, you'll build excellent customer service, operations, and technology skills while providing front desk coverage to students, parents, and staff & faculty who visit any division of SARC. This includes the Learning Commons, where you will connect students with peer tutoring support from our amazing Co-Pilots. You'll also greet students taking exams with Accessible Education Services in our alternative testing space. Our team also helps support First Generation Programming, First Year Experience, and the Care Team.

This position centers hospitality and connection. However, it also offers abundant development opportunities and real-life projects for motivated students who are studying in the following areas:

• Communication (CAS)
• Computer Science (Shiley)
• OTM (Business)
• Business Analytics (Business)
• Marketing (Business)
• Accounting (Business)
• MIS (Business)

Multiple positions are available this fall. All class years are encouraged to apply.

Core Duties

• Orient students to university academic and student activities resources, and familiarize students with academic requirements and regulations
• Greet, sign in, and orient all visitors to the SARC offices
• Coordinate with campus activities (for example: ASUP, Campus Ministry, Moreau Center, Health Center, tutoring centers) to ensure that the SARC has up-to-date information and handouts for students
• General office work, such as answering telephones and leaving voicemails; emails, and data entry
• Help students utilize campus resources
• Assist SARC staff members with projects as needed
• Other relevant duties as assigned

Minimum Qualifications

• Interest and willingness to interact extensively with students, faculty, and staff, and serve as a positive role model for them in all matters pertaining to university life
• Personal characteristics which include authenticity, approachability, enthusiasm, tolerance, leadership, compassion, and honesty
• Strong communication and people skills
• Comfortable speaking to people in person, over the phone, or over email
• Consistently work to improve performance
• Be open to giving and receiving feedback
• Overall maturity and sound decision making
• Must be able to work sitting at a computer desk
• Participate in all training sessions, including an all-day training the weekend before Fall Semester begin.(Please note in your application that you are aware of this requirement. Please reach out if you want to discuss possible scheduling accommodations.)
• Enrolled in at least 6 credits for the summer session, or preregistered for at least 6 credits in the fall by May 15th to be eligible for summer employment

Preferred Qualifications

• For the Fall semester, preference will be given to qualified applicants who also have mid-day availability on Tuesdays and Thursdays.
• Computer skills (Office, Word, Excel, design, user experience)
• Preference will be given to students who have a variety of availability to work 3 hour shifts or longer
• Preference will be given to students with Federal Work Study in their Financial Aid package.

Physical Requirements

• Must be able to work up to 10 hours per week sitting at a computer desk

Posting Detail Information

Posting Number SE1012-2023 Number of Vacancies Multiple Estimated Start Date 05/16/2026 Open Date 04/27/2026 Close Date 07/05/2026

Supplemental Questions

Required fields are indicated with an asterisk (*).

Required Documents

Required Documents

• Resume
• Cover Letter

Optional Documents