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Salesforce Technical Project Manager

Artech LLC

Plano, Texas, TX

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JOB DETAILS
SALARY
$50–$64 Per Hour
SKILLS
Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Atlassian JIRA, Budget Management, Budgeting, Business Solutions, Business Strategy, Cloud Computing, Communication Skills, Computer Science, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Service Operations, DevOps, Documentation, HTML (HyperText Markup Language), Information Technology & Information Systems, Java, Java Platform Enterprise Edition (Java EE/J2EE), JavaScript, Leadership, Maintain Compliance, Microsoft Project, Microsoft Windows Azure, Oracle Certifications, Problem Solving Skills, Project Lifecycle, Project Tracking, Project/Program Management, Quality Assurance, Quality Assurance Methodology, Quality Metrics, Release Management/Engineering, Risk Management, SQL (Structured Query Language), Sales, Salesforce.com, Scrum Project Management and Software Development, Service-Oriented Architecture (fka Distributed Object Architecture), Software Design, Software Development, Sprint Planning, Standup Meetings, Technical Leadership, Testing, Time Management, Web Services, XML (EXtensible Markup Language)
LOCATION
Plano, Texas, TX
POSTED
12 days ago
Request ID: 93300-1
Title: Salesforce Technical Project Manager
Locations: Onsite: Plano, Texas 75024
Duration: 6+ Months with Possible Extension.
Salary Range: $60- $64/Hour on W2/C2C (All inclusive)

Job Overview:
  • We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives
 
Responsibilities:
  • Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
  • Define scope, timelines, milestones, and deliverables
  • Ensure projects are delivered on time, within scope, and budget
  • Track project progress and provide regular status updates
  • Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
  • Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
  • Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
  • Remove blockers and ensure team productivity
  • Ensure adherence to quality standards and testing processes
  • Oversee UAT, release management, and deployment cycles
  • Ensure adherence to Salesforce development standards and governance
  • Drive DevOps and CI/CD practices
  • Maintain documentation for solution design and processes
 
Location: 6565 Headquarters Drive, Plano, Texas 75024. 100% onsite. 8AM - 5PM or 9AM - 6 PM
Skills: Salesforce Technical - Programmatic Development, Salesforce & Project Management
Experience Required: 10 & Above
 
Generic Managerial Skills, If any
  • 10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
  • Proven experience managing Salesforce implementations preferably with SCV
  • Experience with Agile/Scrum methodologies
  • Strong planning, estimation, and risk management skills
  • Familiarity with Jira / Azure DevOps / MS Project
  • Excellent communication and stakeholder management
  • Leadership and decision-making skills
  • Problem-solving minds.
 
 
Role Descriptions:
  • Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery)
  • Define scope| timelines| milestones| and deliverables
  • Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updates
  • Act as the primary interface between business stakeholders and technical teams and if required| salesforce team
  • Lead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| Architects
  • Remove blockers and ensure team productivity
  • Ensure adherence to quality standards and testing processes
  • Oversee UAT| release management| and deployment cycles
  • Ensure adherence to Salesforce development standards and governance
  • Drive DevOps and CI/CD practices
  • Maintain documentation for solution design and processes.
 
Essential Skills:
  • Desirable Skills: Prior experience of working as a SFDC Tech lead for Experience cloud| Service cloud| Sales cloud areas
  • Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background
  • Experience in Salesforce (SFDC) CRM with end-to-end implementation experience
  • Salesforce.com integration experience| including between different business systems as well as working with integration tools.
  • Proficiency in programming using Salesforce SFDC| Force.com| Java| JavaScript| and XML and their use in the development of CRM solutions
  • Strong experience with configuration| customization| programming with APEX APIs| APEX Triggers| and implementing new instances of Salesforce.com from scratch
  • Strong practical deployment knowledge of VisualForce| Flex| Salesforce configurations| Apex classes| APEX Web services| API| AppExchange deployment| and Salesforce.com s-controls
  • Ability to define the system landscape| to identify gaps between current and desired end-states| and deliver a CRM solution
  • Additional Salesforce.com experience includes Workflow Alerts and Actions| and Approval Workflow
  • Programming experience with the following languages| J2EE| HTML XML| SQL| Oracle? Certification in Salesforce.com
 
Education Requirements: Bachelors in computer science or other related field
Years of Experience: 5 years
 
Company Benefits & Culture
  • Inclusive and diverse work environment
  • Opportunities for professional growth and development
  • Comprehensive health and wellness benefits

Appreciate your quick response and please feel free to reach me out for any query you may have.

Thanks

About the Company

A

Artech LLC