Salesforce Technical Architect

E-logic is seeking an expert Salesforce Technical Architect to provide structural vision and technical governance for the U.S. Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP) Office of Information Technology (OIT) Enterprise Cloud Customer Relationship Management Platform (ECCRMP) Center of Innovation (CoI). In this role, you will provide elite-level architectural oversight for a multi-org environment consisting of over 50 applications, including the mission-critical, high-traffic Automated Commercial Environment (ACE) Portal. This is a high-visibility, Key Personnel position requiring deep technical acumen and strategic thinking.

Key Responsibilities

• Design highly efficient, scalable, and resilient data models within Salesforce, providing architectural guidance to mature the ecosystem and onboard new application teams.
• Leverage expert proficiency in integration patterns and middleware to seamlessly connect Salesforce with disparate internal and external systems across the CBP ecosystem.
• Apply a deep understanding of the Salesforce security model (including permissions, data access controls, and Salesforce Shield encryption technology) to protect sensitive data at rest and in transit.
• Lead complex TDD reviews for application teams to verify technical soundness, security compliance, and architectural alignment prior to deployment.
• Oversee configuration management and coordinate with teams using toolsets like Salesforce CLI, Microsoft VS Code, GitLab, Scratch Orgs, and SecDevOps pipelines.
• Partner with Salesforce vendor support and internal O&M teams to isolate, diagnose, and resolve global platform issues or bugs.

Qualifications & Experience

• A Salesforce Certified Technical Architect (CTA) designation from a recognized credentialing agency is preferred.
• Advanced, practical understanding of data access controls, permissions, and cloud encryption frameworks.
• Experience navigating full lifecycle Agile program management specifically tailored to Salesforce environments.
• Proven success implementing enterprise integration patterns to connect Salesforce with modern and legacy external systems.
• Superior analytical skills to tackle platform-wide technical roadblocks and provide scalable alternatives to technical leadership.
• Ability to communicate complex architectural strategies clearly to senior customer leadership and application engineering teams.

Important Notice:

This role is part of a proposal for U.S. Department of Homeland Security (DHS). Hiring is contingent upon the selection of the consultant. Selected candidates will be included in the proposal and must authorize the use of their resume for submission.