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Salesforce (SFDC) Product Owner - Scrum Master

Axelon Services Corporation

Aliso Viejo, CA

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JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Backlog Prioritization, Best Practices, Business Analysis, Business Strategy, Cloud Computing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relations, Delivery Management, Enterprise Protection, Establish Priorities, Health Insurance, Information Technology & Information Systems, Integration Testing, Leadership, Metrics, Product Backlog, Product Management, Product Planning, Quality Metrics, Regulatory Compliance, Risk Management, Sales, Salesforce.com, Scrum Product Owner, Scrum Project Management and Software Development, ScrumMaster, Sprint Planning, Sprint Retrospective, Standup Meetings, Technical Leadership
LOCATION
Aliso Viejo, CA
POSTED
3 days ago

Pay Rate: $55 per hour
Location: Aliso Viejo, CA
Work Mode: Hybrid



Responsibilities:

  • Product Ownership:
    • Own and manage the Salesforce product backlog, ensuring alignment with business objectives, data strategy, and company priorities.
    • Define and maintain product vision, roadmap, and release plans for Salesforce platforms including Sales, Service, Experience, and related clouds.
    • Translate business and data requirements into well-defined user stories with clear acceptance criteria.
    • Prioritize backlog items to maximize business value, efficiently balancing scope, timelines, dependencies, and risks.
    • Partner closely with Salesforce Architects, Data Leads, and Technical Leads to validate solution feasibility and design alignment.
  • Scrum Master & Agile Leadership:
    • Facilitate all Agile/Scrum ceremonies: Sprint Planning, Daily Stand ups, Sprint Reviews, and Retrospectives.
    • Coach teams on Agile principles, Scrum values, and continuous improvement practices.
    • Remove impediments, proactively manage delivery risks, and shield teams from external disruptions.
    • Track, analyze, and report Agile metrics including velocity, burndown, burn up, and release progress.
    • Drive Agile maturity and consistent execution across one or more Salesforce delivery teams.
  • Stakeholder & Delivery Management:
    • Act as a single point of accountability across business stakeholders, product owners, and Salesforce delivery teams.
    • Facilitate requirement workshops, backlog refinement sessions, and release planning discussions.
    • Provide transparent delivery updates to leadership, including risks, dependencies, and mitigation strategies.
    • Ensure delivery alignment with enterprise governance, security, compliance, and quality standards.
  • Salesforce Focused Responsibilities:
    • Ensure functional alignment with Salesforce best practices and standard platform capabilities.
    • Support UAT planning, execution, and business sign off for Salesforce releases.
    • Coordinate closely with Salesforce Admins, Developers, QA, Integration, and Data teams across onshore/offshore models.
    • Ensure production readiness, cutover planning, and post go live stabilization.


Requirements:

  • 8 years of overall IT experience.
  • 5 years of hands-on experience as a Product Owner and/or Scrum Master.
  • Strong experience with Salesforce (SFDC) platforms: Sales Cloud, Service Cloud, Experience Cloud.
  • Proven experience managing enterprise stakeholders and cross-functional delivery teams.
  • Hands-on experience with JIRA, Confluence, or equivalent Agile tools.
  • Excellent communication, facilitation, prioritization, and decision-making skills.


Preferred Skills:

  • Salesforce certifications (Administrator, Sales Cloud, Service Cloud, Business Analyst).
  • Scrum certifications such as CSM, PSM I/II, or SAFe Agilist.
  • Experience in Healthcare, Insurance, or large enterprise platforms.
  • Experience working in onshore-offshore delivery models and client-facing roles.
  • Exposure to Scaled Agile / SAFe environments.

About the Company

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Axelon Services Corporation