Salesforce Platform Product Manager

Salesforce Platform Product Manager Job Details | ZimVie US Corp LLC

We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser's local storage. This includes cookies necessary for the website's operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website's performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies.

Modify Cookie Preferences

Accept All Cookies

Skip to main content

• Join Our Talent Community
• Careers Home

View Profile

Employee Login

• Join Our Talent Community
• Careers Home

View Profile

Employee Login

View Profile

Employee Login

• Join Our Talent Community
• Careers Home

Search Jobs

Job Description

Apply now

Salesforce Platform Product Manager

Location: Palm Beach Gardens, Florida, USA

Function: IT

We are ZimVie, a global life sciences leader focused on restoring daily life by advancing clinical technology to improve patients' smiles, function, and confidence. Our company is founded on a legacy of trusted brands, products, and clinical evidence made possible through an inclusive and collaborative culture that empowers our team members to bring their whole selves - their best selves - to work every day to accomplish our Mission. Together, our dedicated, diverse global team is shaping an exciting future for ZimVie - we hope you'll consider being a part of it!

Job Summary:

The Salesforce Platform Product Manager is responsible for ownership, and delivery of Salesforce Sales Cloud and Commerce Cloud capabilities. This role combines product management, business analysis, delivery leadership, and operational governance to ensure the platform delivers measurable business value and high-quality user experience.

The position defines the platform roadmap, leads business requirement intake, translates needs into scalable solutions, and drives execution through internal teams and external partners. In addition, the role oversees platform stability, service performance, and continuous optimization across the Salesforce ecosystem.

This role operates at the intersection of business and technology and requires strong cross-functional leadership, stakeholder engagement, and the ability to drive outcomes without direct authority.

Principal Duties and Responsibilities:

• Define and maintain the Salesforce platform vision, roadmap, and success metrics aligned to business objectives
• Translate business priorities into a structured, value-driven product backlog
• Lead requirements gathering workshops with business stakeholders across sales, commercial, operations, and support functions
• Develop user stories, workflows, process maps, and acceptance criteria aligned to business outcomes
• Serve as Product Owner within Agile delivery processes, including backlog refinement, sprint planning, reviews, and release governance
• Drive end-to-end delivery execution from requirements through design, build, testing, and deployment
• Identify and proactively resolve delivery risks, cross-functional dependencies, and bottlenecks
• Manage System Integrators and external vendors delivering Salesforce capabilities
• Hold vendors accountable for scope, timelines, quality, and contractual deliverables
• Oversee platform operations, including incidents, service requests, SLA performance, and defect resolution
• Establish governance processes for prioritization, release management, and technical debt management
• Partner with business leaders to drive platform adoption, value realization, and continuous improvement
• Communicate roadmap priorities, delivery status, and business outcomes to leadership teams

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence (i.e., knowledge, skills, and abilities)

• Deep functional knowledge of Salesforce Sales Cloud and Commerce Cloud
• Strong product ownership and roadmap development capabilities
• Agile / Scrum delivery leadership and backlog management
• Business requirements elicitation and workshop facilitation
• Process mapping and user story development
• Vendor and System Integrator management
• Understanding of APIs, data flows, and cross-system integrations
• Strong stakeholder communication across business and technical teams
• Ability to influence and lead without direct authority
• Strong analytical and problem-solving skills
• Ability to balance short-term business needs with long-term platform sustainability
• Experience driving adoption, KPI tracking, and measurable business outcomes

Education/Experience Requirements

• Typically requires bachelor's degree in business, Information Systems, Information Technology, or related field
• 8+ years of experience in enterprise systems, CRM platforms, ecommerce or digital product delivery
• 4+ years of experience in Salesforce platform ownership, product management, or delivery leadership
• Experience working in Agile / Scrum delivery environments
• Proven experience managing external vendors and System Integrators
• Preferred: Salesforce certifications such as Administrator, Product Owner, Business Analyst, or related credentials

Travel Requirements

10-15%

ZimVie is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants for employment and employment decisions, including hiring, promotion, transfer, demotion, evaluation, compensation, and separation, are considered without regard to race, color, religion, religious beliefs, creed, national origin, ancestry, citizenship status, age, gender/sex (including pregnancy, childbirth, related medical conditions, lactation and breastfeeding), gender identity or expression (including transgender status), sexual orientation, marital status, military status, protected veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other status protected under applicable federal, state and local laws.

ZimVie generally does not sponsor applicant work visas for this position.

• Requisition ID: 3485

Apply now

• Privacy Notice
• Legal Notice
• Other Websites & Mobile Apps
• All Careers

×

Cookie Consent Manager

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Required Cookies

These cookies are required to use this website and can't be turned off.

Show More Details

Required Cookies Provider Description Enabled SAP as service provider

We use the following session cookies, which are all required to enable the website to function:

• "route" is used for session stickiness
• "careerSiteCompanyId" is used to send the request to the correct data center
• "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
• "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

Functional Cookies

These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.

Show More Details

Functional Cookies Provider Description Enabled Vimeo

Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos.

Cookie Policy

Privacy Policy

Terms and Conditions

Advertising Cookies

These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.

Show More Details

Advertising Cookies Provider Description Enabled LinkedIn

LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.

Cookie Policy

Cookie Table

Privacy Policy

Terms and Conditions

Confirm My Choices

Accept All Cookies