The Salesforce Field Service Consultant plays a vital role in implementing Salesforce.com-based Field Service solutions for enterprise clients.
They collaborate closely with clients, internal teams, and vendors to analyze needs, conduct assessments, configure applications, and support staff development and training.
The role involves meeting with clients to define project scope, understanding business processes, customizing solutions on the Force.com platform, and providing ongoing support such as reporting and data management.
Candidates should have at least 2 years of CRM implementation experience, including project documentation, with 6+ months in Salesforce Field Service Lightning or ClickSoftware projects.
Additional experience in integrations and migrations is required. A Bachelor’s degree or equivalent work experience is necessary.