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Salesforce Business Analyst

eTeam Inc.

Cupertino, CA

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JOB DETAILS
SKILLS
Acceptance Testing, Business Analysis, Business Processes, Business Support, Channel Strategies, Channel Support, Cloud Computing, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Data Quality, Functional Testing, Identify Issues, International Business, Problem Solving Skills, Regression Testing, Reporting Dashboards, Salesforce.com, Scripting (Scripting Languages), Technical Support, Zip
LOCATION
Cupertino, CA
POSTED
30+ days ago
Job Title: Client Business Analyst
Work Location with ZIP: Cupertino, CA
Duration: 6 months

Top 3 Required skills:
  • Experience Cloud, Client admin, Client Business Analyst
  • Years of experience in each of the must-have skills: 6 to 8 years
  • Any Certifications required: Client admin

Job Description:
  • As a Client Analyst you will partner with World Wide and Regional business Channel teams to support and drive solution needs within Client CRM. Specifically on the Partner Gateway (Experience Cloud)
  • Leverage deep expertise in the Client Platform to align technical solutions that support complex and evolving global business needs
  • Develop and maintain User Acceptance Testing (UAT) scripts to support regional functional testing within each release
  • Own and execute end-to-end and regression testing for all Client enhancements during User Acceptance Testing; collaborate and communicate effectively with cross-functional teams to triage reported issues, troubleshoot, and resolve issues
  • Support key business processes promoting application, platform governance, data quality, and compliance across tools and teams
  • Design and implement Client Reports and Dashboard that support the business processes and deliver business insight

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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