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Salesforce Architect with Loyalty Management

Apolis

Foster City, CA

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JOB DETAILS
SALARY
$90–$95 Per Hour
SKILLS
Acceptance Testing, Adobe Flash, Application Programming Interface (API), Architectural Services, Business Strategy, Campaigns, Cloud Computing, Communication Skills, Consulting, Customer Acquisition, Customer Relationship Management (CRM), Customer Retention/Renewal, Ecosystems, Incentive Programs, Internet Application, Leadership, Loyalty Programs, Management Consulting, Marketing, Mobile Applications, Product Engineering, Promotional Programs, Quality Assurance, Retention Programs, Salesforce.com, Single Sign-On (SSO), Standards Development, Technical Strategy, Technical Writing
LOCATION
Foster City, CA
POSTED
30+ days ago
Title: Salesforce Architect with Loyalty Management

Location: Foster City, CA

Duration: 3 Months (with possible extension)

Description:
We are seeking a Salesforce Promotions Engine & Loyalty Management Consultant/Architect to lead the design and implementation of enterprise-scale promotions and loyalty ecosystems.

This role will architect and deliver Salesforce-based engagement solutions integrating Salesforce Promotions, Loyalty Management, Data Cloud, Marketing Cloud, Service Cloud, MuleSoft, mobile platforms, and backend systems.

You will drive end-to-end customer engagement initiatives including incentive programs, promotional campaigns, referral systems, tiered loyalty models, and partner integrations across digital channels.

Key Responsibilities
Promotions Engine Architecture & Design
Design and configure scalable promotions frameworks including:
  • Coupons, vouchers, promo codes
  • Flash discounts and bundles
  • Cashback and referral incentives
  • Define eligibility logic, stacking rules, validation workflows, and redemption orchestration.
  • Partner with marketing and product teams to enable campaign-driven and personalized offers.
  • Establish governance standards for lifecycle management of promotions.


  • Loyalty Management Implementation
    Design and implement loyalty programs including:
  • Tier structures
  • Points accrual/redemption logic
  • Rewards and benefits configuration
  • Gamification mechanics
  • Configure segmentation, engagement triggers, and omnichannel loyalty experiences.
  • Align loyalty journeys across mobile apps, web platforms, and CRM touchpoints.


  • Solution Architecture & Integration
    Define end-to-end solution architecture integrating Salesforce with:
  • Mobile applications
  • Identity providers (SSO)
  • Billing and subscription platforms
  • Partner ecosystems
  • Design APIs and data flows for promotion validation, entitlement management, and loyalty transactions.
  • Support partner incentive settlement and reporting workflows.
  • Ensure scalable, secure, and high-performance system design.


  • Stakeholder & Business Collaboration
  • Lead discovery workshops to define roadmap priorities and translate business strategy into scalable Salesforce solutions.
  • Partner with marketing, product, engineering, and operations stakeholders.
  • Align customer acquisition, retention, and engagement strategies with technical execution.


  • Delivery Leadership & Governance
  • Provide architectural and functional leadership across implementation phases.
  • Produce architecture diagrams, sequence flows, and technical documentation.
  • Support QA, UAT, deployment planning, and production rollout.
  • Define standards for performance, security, and anti-abuse logic.


  • Requirements
  • 8 10+ years of Salesforce platform experience.
  • Hands-on experience with Salesforce Loyalty Management and Promotions capabilities.
  • Strong knowledge of CRM, customer lifecycle management, and digital engagement models.
  • Experience designing API integrations and SSO implementations.
  • Proven experience delivering omnichannel customer engagement solutions.
  • Strong consulting presence and executive stakeholder communication skills.
  • Ability to create architecture diagrams, data flows, and sequence diagrams.


  • Preferred Qualifications
  • Experience in mobility, transportation, subscription, or marketplace platforms.
  • Background in discounting systems, referral engines, bundles, flash promotions, or loyalty gamification.
  • Experience with Salesforce Data Cloud and CRM Analytics.
  • Familiarity with fraud detection or anti-abuse logic in promotions systems.
  • Exposure to partner ecosystems and incentive settlement workflows.

About the Company

A

Apolis

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
EMPLOYEE BENEFITS
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
WEBSITE
https://www.apolisrises.com/