Salesforce Architect with Agentforce

LTM Ltd

Cleveland, OH

JOB DETAILS
SALARY
$126,610–$177,293 Per Year
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Best Practices, Business Analysis, Business Architecture, Business Transformation, Call Center Operations, Call Center Software, Cloud Computing, Code Reviews, Coding Standards, Consulting, Customer Support/Service, Diversity, English Language, Facebook, Health Plan, LinkedIn, Mentoring, Operational Support, Performance Management, Performance Tuning/Optimization, Process Flow, Requirements Management, Salesforce.com, Scalable System Development, Software Administration, Software Design, Standards Development, Technical/Engineering Design, Unit Test
LOCATION
Cleveland, OH
POSTED
6 days ago

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Careers at LTM

Salesforce Architect with Agentforce

  • Job ID: 872623
  • 14 - 18 Years
  • 1 Opening
  • Cleveland - Ohio - USA

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Role description

Job Title : Salesforce Architect with Agentforce

Job Location : Cleveland, OH

Overview

We are seeking a highly skilled Senior Salesforce Developer with hands on experience in Salesforce development including expertise in Lightning Web Components LWC Aura Components and Agentforce Service Cloud for Call Center Applications The ideal candidate will be responsible for designing developing and optimizing scalable Salesforce solutions across multiple business units

Key Responsibilities

Develop and maintain custom applications using LWC Aura Components Apex classes and triggers

Implement complex business logic using Apex Process Builder and Flows

Customize and extend Agentforce Service Cloud to support call center operations and customer service processes

Collaborate with business analysts architects and stakeholders to gather requirements and translate them into technical solutions

Ensure high performance and responsive designs across Salesforce applications

Integrate Salesforce with external systems using RESTSOAP APIs and middleware platforms

Follow and enforce Salesforce best practices coding standards and development methodologies

Participate in code reviews unit testing and deployment activities

Provide mentorship and guidance to junior developers and assist in technical design discussions

Strong proficiency in Lightning Web Components LWC and Aura Framework

Handson experience with Agentforce Service Cloud including configuration and custom development

Proven experience with Apex classes triggers batch jobs and asynchronous processing

Strong understanding of Salesforce platform architecture governor limits and performance optimization

Experience integrating Salesforce with third party systems using APIs

Experience 5 to 7 years in Agentforce integration

Certifications

Salesforce AI certification and Salesforce Agentforce specialist certification is highly desirable

Skills

Mandatory Skills : Salesforce Integration (Rest, Soap, Streaming APIs, Event), Salesforce Lightning Web Components (LWC)

Other details

Variable Compensation: This position includes a bonus or variable payout component based on individual and organizational performance. Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.

Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):

Benefits and Perks:

  • Comprehensive Medical Plan Covering Medical, Dental, Vision
  • Short Term and Long-Term Disability Coverage
  • 401(k) Plan with Company match
  • Life Insurance
  • Vacation Time, Sick Leave, Paid Holidays
  • Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Benefits

Compensation range: $ 126,610.00 to 177,293.00 per year

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About LTM

LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/

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