About the role
As a Salesforce Administrator at Anthropic, you will play a key role in building and maintaining world-class CRM systems for our GTM team. In this role, youll work both autonomously and collaboratively to design and implement tactical and project-related deliverables that support our business growth. Youll work closely with other Revenue Operations team members and business partners to understand requirements and drive strategic solutions, always with a focus on flexibility, maintainability, and scale.
Responsibilities
• Configure and customize Salesforce to meet business needs • Optimize QTC solutions with Salesforce and other systems (Ironclad, Stripe and Metronome) • Design and develop high-quality solutions in an agile environment, including partner management, forecasting, territory mapping, internationalization, pipeline optimization, and lead management processes • Work closely with operations and business partners to understand and refine requirements, objectives, and processes • Build for scale by designing holistically, with a focus on flexibility and maintainability • Ensure appropriate controls and documentation are followed to create an effective control environment • Deal with ambiguity in a rapidly changing business environment, resolve problems, and offer impacting solutions • Configure and maintain other business systems like Hubspot, Apollo, and Clay • Build and optimize integrations between Salesforce and other platforms
You may be a good fit if you:
• Have 3+ years of Salesforce admin experience • Have experience implementing and maintaining QTC/CPQ solutions • Hold Salesforce Basic and Advanced Certifications (Advanced Administrator certification, Advanced Developer or Platform II certification) • Have an in-depth understanding of the capabilities and constraints of the Salesforce CRM application architecture • Have experience with data migration and integrating Salesforce with other platforms/services • Have worked with financial systems such as Stripe and Netsuite (Metronome a plus) • Have basic SQL skills and experience working with data warehouses • Have proven experience scaling Salesforce implementations in high-growth environments • Have experience working closely with and implementing solutions for a fast-growing GTM organization
Possess excellent analytical skills, combined with impeccable business judgment Can communicate effectively with management, sales, marketing, vendors, and international teams
Deadline to apply: None. Applications will be reviewed on a rolling basis.