Salesforce Administrator III

IDR is seeking a Salesforce Administrator III to join one of our top clients for an opportunity in Nashville, Tennessee. This role entails supporting and maintaining a Salesforce-based application used by the City of Nashville, focusing on day-to-day application administration, troubleshooting issues, and ensuring system smoothness for internal users and the public. It is a collaborative role ideal for a self-starter with strong communication skills and solid experience in application support or system administration.

Position Overview for the Salesforce Administrator III:

• Provide application support for Salesforce and other enterprise systems, ensuring optimal performance and user satisfaction.
• Manage daily system administration tasks, including user account management, configuration, and troubleshooting.
• Support data monitoring, reporting, and backup processes to maintain data integrity and system efficiency.
• Collaborate with internal teams to test new features, implement improvements, and support project activities.
• Assist with user training, system audits, and process review to enhance operational workflows.

Requirements for the Salesforce Administrator III:

• 2-4 years of basic troubleshooting experience.
• 1–3 years of Salesforce application support or similar platform experience.
• Proven ability to troubleshoot software issues and support end-users effectively.
• Experience managing user accounts, access, and permissions.
• Strong testing skills, including developing test plans and troubleshooting new features.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is an equal opportunity employer. We provide reasonable accommodations for disabled employees and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, criminal history, or any other protected category under applicable federal, state, or local laws. We consider all qualified applicants, including those with criminal histories, in compliance with applicable Fair Chance laws.

To comply with civil rights laws, we invite applicants to voluntarily self-identify their race, ethnicity, gender, and veteran status. This information is confidential, optional, and will not affect your application. You may access this form here.

Pursuant to pay transparency laws, salary ranges and benefits will be disclosed where required by law. Compensation is based on factors such as experience, skills, and qualifications.

If you require a reasonable accommodation during the application or interview process, please contact Human Resources at hr@idr-inc.com