Sales Team Administrative Assistant - Ironclad Harley-Davidson

The Motorcycle Company

Portsmouth, VA

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JOB DETAILS

SKILLS

Administrative Skills, Communication Skills, Computer Skills, Corporate Policies, Customer Support/Service, Customer/Client Research, Data Entry, Documentation, Driver's License, Financial Reporting, Google Apps, High School Diploma, Lift/Move 25 Pounds, Microsoft Office, Multitasking, Organizational Skills, Presentation/Verbal Skills, Regulatory Compliance, Sales, Sales Administration, Sales Management, Schedule Development, State Laws and Regulations, Telephone Skills, Word Processing

LOCATION

Portsmouth, VA

POSTED

8 days ago

Job Title: Desk Assistant (Sales Team Administrative Assistant)

Department: Motorcycle Sales

Supervisor: Sales Manager and/or General Sales Manager

Summary Description

Assist the Sales Management Teamwith administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive.

Duties & Responsibilities

Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.
Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.
Prepare letters, reports, financial contracts, and other correspondence.
Set-up and maintain an accurate easy to access filing system for all important documentation.
Package deals, track down titles, help find information needed to help fund/finalize deal.
Create schedule in ScheduleBase for Sales Department.
Create motorcycle hang tags in compliance with state regulations and company policies.
Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed/Talon.
Prints reports from Lightspeed/Talon, Google Docs, H-Dnet, and other dealership systems as requested.
Updates notes and other information in various Google Sheets.
Perform other related duties as assigned or requested.

Supervisory Responsibilities

None

Qualifications & Job Requirements

High school diploma or the equivalent.
2+ years' customer service experience.
Must possess a positive attitude and show enthusiasm for the products we sell.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Must be able to multitask and input data with accuracy and efficiency in a high paced environment
Good verbal communication skills.
Pleasant phone manner.
Must maintain a professional appearance and a neat, well organized work area.
Valid driver's license and a good driving record.

Physical Demands

Requires the use of both hands.
Frequently works on a computer in a typical office environment.
Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
Requires standing and/or walking for extended periods of time.

Working Conditions

The noise level in the work environment is usually loud.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles.

In addition to the outlined essential job functions, the employee is required to complete all additional tasks assigned by his/her supervisor, as the supervisor sees fit for the position. Failure to comply will result in immediate discipline at the discretion of dealership management.

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation.

About the Company

The Motorcycle Company

Members of the Veracka Family have been life-long motorcycle enthusiasts. In the mid-70s, Dave Veracka turned his passion for motorcycles into a career and started the family’s first motorcycle dealership by opening a Kawasaki franchise. Dave’s sons, Mike and Paul, grew up in the dealership and each started riding dirt bikes at the age of 4. Mike and Paul knew they were destined to end up in the motorcycle industry. Eventually Dave was able to fulfill his dream of owning a Harley-Davidson dealership in 2005 with the purchase of L-A Harley-Davidson located in Lewiston, Maine.

In 2008, Mike and Paul joined the family business and moved with Dave from New England to Grand Rapids, Michigan to take the reins of Grand Rapids Harley-Davidson. The Harley business was good despite a difficult economic downturn. In 2010, the family made the journey from Michigan to Olathe, Kansas to expand the business and take on a new challenge with the addition of Rawhide Harley-Davidson.

An unplanned opportunity in 2011 brought one of the hardest business decisions to the family; accept or decline an offer to sell Grand Rapids Harley-Davidson. The Verackas decided to sell Grand Rapids Harley-Davidson knowing it would allow them to expand in their hometown market of Boston and also increase their presence west of the Mississippi River. In 2012, Avalanche Harley- Davidson in Denver and High Octane Harley-Davidson outside of Boston were added to the group.

The next opportunity to grow the Harley business landed the Verackas on the west coast in late 2013 with the addition of Riverside Harley-Davidson in Riverside, California. The dealership was formerly known as Skip Fordyce Harley-Davidson which had decades of history and success in the Southern California market. Riverside Harley-Davidson is the first Veracka dealership located in a climate where riding is year round.

The Veracka family will now take two of their newest dealerships in Southern California and continue to build on them, fueling the passion and enthusiasm for the Harley-Davidson brand here in Orange County. The Veracka’s have big plans for Huntington Beach and Surf City Harley-Davidson.

The growth and success of the dealerships couldn’t have been achieved without the help from outstanding employee teams. There are many Harley-Davidson dealerships out there that have big buildings and the exact same world class Harley-Davidson motorcycles, parts and motorclothes. The only difference that sets dealerships apart is the people. Exceptional employees are the key to fulfilling dreams by providing a kick-ass customer experience creating customers for life.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Manufacturing - Other

WEBSITE

https://www.rawhideharley.com/