Sales Support Specialist I

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):
Shift 1 (United States of America)

Job Description:

• Vitalant is seeking a Sales Support Specialist I
  
  Dedicated to supporting our life-saving mission through donor recruitment and blood drive coordination. If you are customer-focused, results-driven, and inspired to make a meaningful impact, you'll find a career built on purpose, an organization created to care, and a team committed to leading-together.
  
  Your impact as a Sales Support Specialist I is vital. You will support team collection goals by assisting with donor recruitment efforts and engaging blood drive coordinators to maximize participation, with a strong emphasis on acquiring first-time donors. While this role does not typically carry individual collection goals, you may assume responsibility for a territory when providing extended coverage. You will also help maintain existing blood drive accounts and support opportunities for growth.
  
  What to Expect
  
  Compensation:
  
  Hourly $29.03 $33.68
  
  Schedule: M- F 8:30-5:00 pm occasional weekends/evenings
  
  Location: 2223 Eastman Avenue, Ventura, CA 93003, United States
  
  Our comprehensive total rewards support you, your family, and your future with:
  
  • Medical, dental, and vision insurance
    
  • 401(k) with 5% company match
    
  • Tuition assistance up to $5,000 per year
    
  • Free basic life and AD&D insurance
    
  • Free short- and long-term disability insurance
    
  • Paid time off
    
  • Employee Resource Groups
    
  • Recognition and perks
    
  As a Sales Support Specialist I, you'll get to:
  • Coordinate and support virtual and onsite blood drives in alignment with enterprise goals.
    
  • Engage blood drive coordinators to increase donor participation and retention.
    
  • Assist with donor recruitment initiatives, including outreach to first-time donors.
    
  • Maintain accurate records and ensure data integrity using established systems.
    
  • Support special projects and assist with training and onboarding of new and existing staff.
    
  • Provide high-quality customer service to internal and external customers.
    
  • Ensure compliance with internal SOPs, external regulations, and software usage standards.
    
  • Collaborate with field teams and cross-functional partners to support operational success