Analysis Skills, Bidding, Brokerage, Communication Skills, Customer Experience, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Inside Sales, Mathematics, Presentation/Verbal Skills, Process Development, Requirements Management, Revenue Growth, Sales, Sales Operations, Sales Pipeline, Sales Support, Time Management, Writing Skills
Groot Industries, a Waste Connections Company, is hiring a motivated, detail-oriented Sales Support Specialist for our dynamic sales team in Elk Grove Village, IL.
The Sales Support Specialist plays a critical role in driving sales success by supporting broker relationships, managing the sales pipeline, and ensuring a seamless customer experience. The position serves as a key liaison between internal sales teams and external partners, helping to streamline processes, maintain accurate data, and deliver timely and high-quality service.
Pay Rate: $22.00/hr
Schedule: Monday through Friday, 8:00am - 4:30pm
Benefits: We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401(K), and more.
Duties & Responsibilities:
- Respond promptly and professionally to phone and email inquiries from brokers, customers, and internal stakeholders.
- Coordinate and support sales activity by working with the team to submit competitive bids for business, including gathering requirements and tracking outcomes.
- Serve as the primary point of contact for broker-managed accounts, building strong relationships and ensuring consistent communication.
- Maintain and actively manage the sales pipeline, ensuring opportunities are tracked, updated, and progressed efficiently.
- Perform accurate data entry, lead tracking, and reporting within CRM systems to support sales activity.
Job Qualifications
- 1+ year of experience in a sales, customer support, or sales operations role
- Strong data entry skills with a high level of accuracy and attention to detail
- Solid math and analytical skills
- Excellent verbal and written communication skills
- Self-motivated, dependable, and able to work both independently and as part of a team
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.