Sales Support Specialist (Commercial Loan Assistant)

Citizens Bank

Hendersonville, NC

JOB DETAILS
SKILLS
Banking Services, Commercial Loans, Contact Management, Credit Analysis, Credit Reports, Customer Service Operations, Customer Support/Service, Develop and Maintain Customers, Loan Documents, Loan Portfolio, Loan Processing, Microsoft Office, Paralegal, Sales, Sales Prospecting, Sales Support, Support Documentation
LOCATION
Hendersonville, NC
POSTED
1 day ago

This role is a Sales Support Specialist (Commercial Lending Assistant) supporting the sales, servicing, and management of client and loan portfolios. Responsibilities include providing sales support by identifying opportunities, coordinating presentation materials, and assisting with client calls. The position involves ensuring accurate loan documentation, processing and reviewing credit files, and supporting portfolio reviews. Monitoring past due credits, maintaining customer contact, and coordinating banking services are also key tasks. Candidates should have at least 4 years of experience in sales, customer service, or operations, with preferred experience in commercial loan documentation or banking support. Proficiency in Microsoft Office and experience in paralegal support are advantageous. The role emphasizes relationship building, accuracy, and customer service excellence.

About the Company

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Citizens Bank