Seeking a Sales Support Specialist in a hybrid role based in Harrisburg, PA or Tampa, FL. This customer-facing position involves managing inbound calls, emails, and chats to address inquiries about products, pricing, and order status, while maintaining accurate CRM records. The role supports sales teams by processing orders, returns, quotes, and assisting with account activation and reactivation. Responsibilities include resolving customer issues, supporting vendor programs, and providing professional communication to ensure customer satisfaction and achieve sales goals. Ideal candidates have 1-3 years of customer service experience, basic computer hardware knowledge, proficiency in Microsoft Office, and strong communication skills. A college degree is preferred. The role emphasizes collaboration, adherence to policies, and flexibility to support various tasks as needed.