Sign upLog in

Sales Support Consultant

Massachusetts Mutual Life Insurance Company

Springfield, MA

Apply
JOB DETAILS
SALARY
$69,000–$90,500 Per Year
SKILLS
Analysis Skills, Background Investigation, Banking Services, Business Development, Certified Financial Planner (CFP), Communication Skills, Consulting, Continuous Improvement, Customer Support/Service, Customer/Client Research, Data Entry, Data Management, Develop and Maintain Customers, Finance Software, Financial Planning, Financial Services, High School Diploma, Interpersonal Skills, Loans, Mail Processing, Microsoft Excel, Microsoft PowerPoint, Onboarding, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Process Improvement, Product Planning, Research Skills, Risk, Sales Support, Strategic Planning, Stress Testing, Team Player, Test Plan/Schedule, Test Scenario, Time Management, Wealth Management, Writing Skills
LOCATION
Springfield, MA
POSTED
Today
The Opportunity

The Sales Support Consultant plays a critical role in supporting the creation and execution of high-quality financial plans. By managing data entry, coordinating workflows, and ensuring accuracy across various planning software platforms, the Sales Support Consultantserves as a key connection between advisors and consultants. This role will also contribute to advisor onboarding, process improvement, and creating financial planning deliverables that support more profitable and effective client outcomes.

The Team

As the needs of advisors and clients change and demand more wealth management and planning products and services, MM Wealth Management has greater needs to thoughtfully and effectively engage with our Field partners to promote new and existing capabilities, products, and services, and swiftly execute key initiatives that will positively impact advisors and clients resulting in growth. As a member of the Wealth Management organization, you will join our team of passionate experts across multiple disciplines including Product, Financial Planning, Practice Management, Lending & Banking, Trust, Investments and Operations.

The Impact

The Sales Support Consultant will work proactively with the field and business partners alike, in driving plan input, creating scenarios, stress testing, and developing client Strengths, Opportunities and making any initial observations.

The Key Responsibilities Include but not limited to:
  • Client data entry to various planning software including but not limited to eMoney, Right Capital, and Money Guide Elite.
  • Assist team members with basic to intermediate plan analysis, plan design, and development of client strategy to meet client goals.
  • Help manage workflow between advisors/planners and case consultants to ensure timely delivery of plans. Provide a bridge for smooth communication between planners and consultants.
  • Prepare correspondence and track financial plan progress and communicate where needed.
  • Proactively follow-up with advisors to ensure that they are efficiently moving through the planning process and following up on annual plan renewals. This includes resolving NIGO (Not-in-Good-Order) issues.
  • Research new work-flow solutions that may be relevant in use with software or the financial planning process and make recommendations.
  • Creates, designs and organizes presentation material for other team members.
  • Work closely and effectively with consultants to keep them and others on the team informed of upcoming commitments and responsibilities and handle as appropriate.
  • Ensure an ease of doing business for all CCU Advisors through proactive support and a continuous improvement mindset.
  • Embrace the MassMutual Way in support of a comprehensive, consultative approach to client service.
  • Focus on helping advisors run more efficient and profitable planning practices.
The Minimum Qualifications
  • High School Diploma
  • 2+ years' experience in financial services industry
  • 1+ years' experience working with/supporting agencies or advisors
  • Due to the nature of this position, as a part of our background check process, candidates must be able to pass a non-registered fingerprint background check to qualify as a fingerprinted person under FINRA
The Ideal Qualifications
  • Experience with eMoney or other financial planning Software
  • Prior experience as a Paraplanner
  • CFP® or progress towards CFP® designation
  • Communication skills (verbal and written) and the ability to express ideas and share information with coworkers, advisors in an accurate manner.
  • Experience with eMoney or other financial planning software.
  • Strong technological proficiency, with advanced skills in Excel, PowerPoint, and other digital platforms, including a demonstrated ability to quickly learn and adapt to new software and tools.
  • Robust research skills with the ability to independently locate, interpret, and apply new information quickly and accurately.
  • A team-oriented individual who thrives on collaboration and actively engages in networking to foster a supportive and connected work environment.
  • Organizational and interpersonal skills including flexibility, thoroughness, accuracy and care in handling detail
What to Expect as Part of MassMutual and the Team
  • Regular meetings with the Case Consulting Unit team
  • Focused one-on-one meetings with your manager
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits


#LI-DK1

Salary Range:
$69,000-$90,500

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We've been around since 1851. During our history, we've learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It's more than our company structure - it's our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

About the Company

M

Massachusetts Mutual Life Insurance Company