Responsibilities:

• Driving net occupancy growth - responsible for producing net growth of occupancy across assigned communities - requires strategic planning execution, and consistent performance tracking.
• Frequent Travel (up to 100%) - the role demands full travel availability while working a schedule that requires 10 days on and 4 days off while lodging  at the assigned community.
• Sales accountability leadership - Leading daily sales huddles, whiteboard meetings, and prospect case studies to enforce accountability and drive performance.
• Goal setting and achievement - advising on and ensuring monthly achievement of sales goals in collaboration with senior leadership (RVP, COO, Managing Directors of Sales, CSO).
• Cross-functional communication - regular coordination with key leadership and community teams - requires strong interpersonal and organizational skills.
• Training and motivating teams - balancing team member strenth with profitability and growth, which involves coaching, mentoring, and performance management.
• Sales reporting and analysis - profucing monthly sales reports - requires analytical rigor and attention to detail.

• The Sales Specialist supports a Regional Vice President (RVP) and Managing Director of Sales in all components of sales, including producing net growth for occupancy within assigned communities.
• Responsible for training and motivating sales teams to balance staffing strength with profitability and growth.
• Schedules and participates in weekly sales calls with RVP and Managing Director of Sales to review productivity report and key sales indicators and drive occupancy for assigned community (ies).
• Participates in the semi-annual marketing planning meetings including reviews of previous period activities and planning for next 6 - 8 months including goal setting. Advises in setting appropriate sales goals for plan and in Welcome Home with input from RVP/COO/Managing Director of Sales and Chief Strategy Officer.
• Participates in daily sales huddles, white board meetings, prospect case studies and leads these when necessary to increase sales accountability.
• Participates in discussion of performance of sales, to goal and budget for assigned community.
• Produces monthly sales reports for assigned community (ies)
• Follows all company policies   and procedures consistently.
• Utilizes and updates SmartSheet checklists pertinent for assigned community.
• Communicates regularly with RVP, Managing Director of Sales, and Chief Strategy Officer, as well as community teams.
• Follows, interprets, and enforces corporate sales policies.
• Assists with prospect questions regarding sales/move in process.
• Keeps the community updated on current and pending sales activity.
• Provides input to marketing and advertising plans and the amount/type of sales training needed for community team members and coordinates with the Chief Strategy Officer.
• Promotes and maintains pro-active, positive team member, family and resident relations.
• Uses tactful, appropriate communications in sensitive and emotional situations.
• Uses appropriate workplace behavior and adheres to dress code at all times.
• Adheres to the company Vision, Values, and Mission statements.
• Is knowledgeable of resident rights and promotes an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment.
• Cooperates and works together with all co-workers; plans and completes job duties with minimal supervisory direction, including using appropriate judgment.
• Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy.
• As this job description is not intended to be all-inclusive, the team member will be expected to perform other duties as assigned.