Sales/Service Garage Door Technician

ABOUT GARAGE KINGS

Garage Kings is a leader in garage floor coatings, storage solutions, and garage transformations. We are committed to delivering exceptional customer experiences and helping homeowners create garages they can be proud of.

As we continue to grow, we're looking for a motivated, customer-focused professional who enjoys working with people, solving problems, and having control over their income.

POSITION OVERVIEW

Are you someone who enjoys working with people, solving problems, and having control over your income?

Do you thrive in a customer-facing environment where every day is different and your effort directly impacts your success?

At Garage Kings, we're looking for a motivated, customer-focused professional who wants more than just a paycheck. We're seeking someone who is excited about building relationships, helping homeowners improve their spaces, and creating opportunities to increase their income through performance.

This is a unique opportunity that combines customer service, consulting, relationship building, and light hands-on work. You'll meet with homeowners, assess their needs, recommend solutions, and occasionally perform minor repairs or adjustments when needed. No prior garage door experience is required—we provide the training, tools, and support necessary to help you succeed.

Unlike many traditional jobs, your earning potential isn't limited to a fixed salary. Through commissions and performance-based opportunities, you'll have the ability to directly influence your income while helping customers make informed decisions about their homes.

We're looking for someone who is personable, driven, comfortable speaking with customers, and motivated by the opportunity to grow both professionally and financially.

KEY RESPONSIBILITIES

• Respond to residential service calls and provide homeowners with a professional, five-star customer experience.
• Inspect garage doors and openers to identify issues and determine the most appropriate solution.
• Educate homeowners on repair and replacement options, helping them make informed decisions based on their needs, budget, and long-term goals.
• Present customized recommendations for garage door and opener solutions when repair may not be the most beneficial long-term option.
• Build trust and credibility with homeowners through honest communication and exceptional service.
• Serve as a consultant and resource for customers throughout the service experience.
• Perform basic garage door repairs and hardware replacements (training provided).
• Complete minor adjustments and maintenance to ensure customer satisfaction.
• Accurately document service calls, recommendations, and completed work.
• Maintain a clean, organized company vehicle and professional appearance.
• Manage daily schedules and appointments efficiently.
• Represent the Garage Kings brand with professionalism and integrity at all times.

IDEAL BACKGROUND

We understand that great candidates don't always come from the garage door industry. If you have experience building relationships, serving customers, and helping people find solutions, we'd love to hear from you.

Candidates with experience in the following areas are encouraged to apply:

• Hospitality and guest services
• Automotive service advising
• Automotive sales
• Home improvement sales
• Retail management
• Customer service leadership
• Restaurant management
• Territory sales or outside sales
• Property management
• Service-based businesses

THE IDEAL CANDIDATE IS:

• Naturally personable and enjoys meeting new people
• Comfortable educating customers and making recommendations
• Motivated by performance-based earnings and commission opportunities
• Confident communicating with homeowners and building trust
• Professional, dependable, and self-motivated
• Comfortable learning basic mechanical and technical skills
• Looking for a long-term career opportunity with growth potential

You do not need previous garage door experience to succeed in this role. We can teach the technical side. What we're really looking for is someone who genuinely enjoys helping people, building relationships, and delivering exceptional customer experiences.

WHAT SUCCESS LOOKS LIKE

• Homeowners trust your recommendations and appreciate your expertise.
• Customers feel educated and confident in the solutions they choose.
• You consistently create a five-star customer experience.
• You identify opportunities to provide lasting value rather than temporary fixes.
• You take ownership of your results and are motivated by the opportunity to grow your income through performance and customer satisfaction.

OUR APPROACH

Our goal is not to pressure customers into a purchase. Our goal is to educate homeowners, provide expert recommendations, and help them choose the solution that best fits their needs.

WHY JOIN GARAGE KINGS?

• Competitive base compensation plus uncapped commission opportunities.
• Training provided—no prior garage door experience required.
• Opportunity to directly influence your income through performance.
• Supportive team environment with opportunities for growth.
• A role that combines customer interaction, problem-solving, and the satisfaction of helping homeowners improve their homes.