Milan, TN
Job Type: Full-time
Pay: $75,000 - $150,000
Schedule: Monday - Saturday
Benefits: Medical, Dental, Vision, and 401(k)
Steve Marsh Ford has been proudly serving Milan, Gibson County, and the greater West Tennessee community for years. We operate on a foundation of honesty, absolute transparency, and a strong commitment to treating our customers and employees like family. We do not believe in high-pressure games; instead, we focus on building genuine relationships. Our dealership provides a high-energy, supportive environment with an excellent local reputation, a steady pipeline of customer traffic, and a great selection of Ford trucks and SUVs. If you want to build a real career where your paycheck matches your hustle, Steve Marsh Ford is the place for you.
Steve Marsh Ford is seeking a motivated and personable Automotive Sales Representative to join our growing sales team. In this position, you will guide guests through their entire vehicle purchase journey, from the initial warm greeting on the showroom floor to the final delivery.
We are looking for natural relationship-builders who possess excellent communication skills and a positive, goal-oriented mindset. We provide a steady stream of inbound floor traffic and digital leads, giving you every tool necessary to maximize your unit sales and commissions from day one. Whether you are an experienced automotive pro or a retail expert looking to upgrade your career, we provide the training and team support you need to thrive.
Full-time
$75,000 - $150,000
Based on employee performance and volume sold
Performance bonuses and volume incentives tied to monthly unit targets and customer satisfaction scores.
Product and sales process training to guarantee your short and long-term financial success.
Driver’s License: Valid driver’s license with a clean driving record is required.
Ability to commute to Milan, TN.
Professional appearance, punctual work ethic, and excellent verbal communication skills.
Customer Consultation: Greet customers warmly, build rapport, assess their automotive needs, and guide them to the ideal new Ford or pre-owned vehicle.
Product Demonstration: Maintain a deep understanding of the Ford vehicle lineup, including trim packages, towing capacities, and technological features to conduct expert presentations and test drives.
Deal Structuring: Work transparently alongside Sales Managers to present pricing, trade-in valuations, and financing configurations to guests.
CRM Management: Maintain detailed customer profiles and proactive follow-up schedules in the dealership CRM platform to foster repeat business and client referrals.
Delivery Excellence: Oversee the vehicle delivery process, ensuring the vehicle is meticulously detailed and the customer is comfortable with their new vehicle settings.
CSI Standards: Achieve high Customer Service Index scores by delivering an easy, transparent, and pressure-free buying experience.
Previous sales experience in retail, hospitality, wireless, real estate, or automotive is preferred but not required. We will train the right attitude.
Self-motivated, goal-oriented mindset with a strong internal drive to meet and exceed monthly goals.
Strong listening skills with the ability to handle customer objections professionally and confidently.
Comfort using digital tools, texting apps, and email to stay in touch with active buyers.
Flexibility to work retail hours, including Saturdays.
Strong Inventory Selection: Access to an exceptional lineup of America's favorite trucks, SUVs, and a highly competitive pre-owned inventory.
No Micro-Management: We provide the lead pipeline, the resources, and the coaching, then give you the professional freedom to grow your business.
Community Culture: Work in a supportive environment where management knows your name and treats you like family.
Sunday Freedom: Recharge with your family and friends every week because our sales department is always closed on Sundays.
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO) and Vacation
Factory Training and Certification Support
Employee vehicle purchase and service discounts
Steve Marsh Ford is committed to providing equal employment opportunities to all employees and applicants for employment. We do not tolerate discrimination or harassment of any kind based on any protected characteristic as defined by federal, state, or local law.