Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Driver's License, Information Technology & Information Systems, Mathematics, Pricing, Product Demonstration, Project Planning, Sales, Sales Presentation, Sales Prospecting, Typing
Dealership:
L0848 Mercedes-Benz of Medford
Mercedes-Benz of Medford
Sales Representative
Pay: Commission pay plan with base and incentives
Schedule: Weekend availability required
Join a team where luxury meets performance. We are seeking a driven, customer-focused Sales Representative to represent one of the most prestigious automotive brands in the world. If you are passionate about delivering an exceptional client experience and want to build a rewarding career with unlimited earning potential, we want to meet you!
What You'll Do:
- Greet customers in a prompt, friendly and professional manner.
- Provide professional product presentations to all customers.
- Offer and accompany customers on vehicle demonstration ride(s).
- Develop and prospect new business continuously.
- Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
- Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
- Schedule customer appointments daily.
- Assist customer during write up process ensuring it is a non-confrontational experience.
- Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
- Attend and actively participate in daily sales and training meetings
- Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
- Maintain appearance and cleanliness of vehicle lot and showroom.
- Train assigned salesperson for 60 days daily on your store's sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
- Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers.
What You'll Bring:
- Strong attention to detail
- Sense of urgency
- Excellent communication
- Typing - ability to type efficiently to enter accurate information into tracking system
- Mathematics - ability to solve basic math calculations.
- Basic computer skills
- Acceptable driving record and a valid driver's license in your state of residence
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.