We are seeking an enthusiastic and knowledgeable Sales Representative to join our specialty store focused on fossils, gemstones, and minerals. The ideal candidate will have a passion for geology, paleontology, and natural history, combined with strong customer service and sales skills.
Key Responsibilities:
Customer Engagement: Greet customers, understand their needs, and provide expert advice on fossils, gems, and minerals.
Sales & Upselling: Drive sales by recommending products, explaining their origin, properties, and value. Bonuses paid out monthly for sales above the goal set by Ownner.
Product Knowledge: Maintain in-depth knowledge of inventory, including identification, classification, and care of specimens.
Inventory Management: Assist with stock organization, labeling, and restocking displays. Wedsite inventory management also required.
Shipping and packaging of orders: Correctly packing and shipping on-orders and Amazon orders to customers.
Store Presentation: Ensure displays are visually appealing and educational.
Transaction Handling: Process sales accurately using POS systems and handle cash/card payments.
Education & Events: Participate in store events, workshops, and educational sessions to promote products.
Customer Service: Handle inquiries, returns, and resolve issues professionally.
Qualifications:
High school diploma or equivalent; background in geology, paleontology, or related field preferred.
Previous retail or sales experience is a plus.
Strong communication and interpersonal skills.
Ability to learn and explain scientific concepts in an engaging way.
Detail-oriented and organized.
Comfortable working weekends and holidays.
Skills:
Knowledge of fossils, gemstones, and minerals, or willing to learn.
Excellent customer service and sales techniques.
Ability to work independently and as part of a team.
Work Environment:
Retail store setting with occasional educational events.
Requires standing for extended periods and handling delicate specimens.