$50,000–$100,000 Per Year
Calendar Management, Campaigns, Coaching, Communication Skills, Computer Skills, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Driver's License, Finance, Inside Sales, Insurance, Lead Generation, Microsoft Office, Multilingual, Procurement Planning, Revenue Growth, Sales, Sales Cycle, Sales Pipeline, Sales Prospecting, Social Networking, Training Program
Our associates celebrate lives. We celebrate our associates.
As a sales trainee, learn the industry, products, product finance / insurance options, services as well as use of Customer Relationship Management software and proprietary contracting software. Throughout the training program, successfully complete course work, pass exams, and demonstrate appropriate skills to begin fulfilling the following responsibilities.
Compassionate and results-driven sales representative to actively seek out and engage prospective clients with purchasing pre-planned funeral services as well as pre-planned and at-need cemetery/mausoleum property. Meet with client families, at the Funeral Home or virtually, to discuss 'Celebrating a Life Well Lived'. Present service, product, and property solutions to meet their personal and cultural needs. Take pride in service excellence and a technology rich company to support revenue quota achievement.
Job Responsibilities
- Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.
- Take initiative to contact prospective clients and schedule sales appointments to meet prospective client's schedule, including evenings and weekends.
- Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.
- Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
- Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.
- Seek out manager's coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.
Minimum Qualifications
Education
- High School Diploma or equivalent
Licenses
- Ability to obtain and maintain insurance license as required by state/province
- Current state/province issued driver's license with an acceptable driving record
Experience
- Sales or Customer experience preferred
- Previous experience with Customer Relationship Management (CRM) systems preferred
Knowledge, Skills and Abilities
- Proficient computer skills including MS office suite
- Proficient computer skills with CRM and Social Networking Apps preferred
- Professional demeanor and communication skills
- Bilingual, knowledge of another language preferred
- Professional attire required when meeting with clients or representing the company
- Available to work evenings and weekends
Compensation
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code: 38116
Category (Portal Searching): Sales
Job Location: US-TN - Memphis
S
Service Corporation International
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
10,000 employees or more
Health Care and Social Assistance