Our client, a leader in the power sports industry, is seeking an experienced Sales Operations Support Specialist for a 7+ month contract assignment in Medina, MN. This role is hybrid, typically onsite one day per week, and will require some travel.
Job Summary
The Sales Operations Support Specialist provides operational and administrative support across Sales Operations, order-to-cash workflows, reporting, and system data maintenance. This role focuses on executing standardized, repeatable processes to ensure data accuracy, smooth order flow, and reliable operational reporting. For strong performers, the role may grow in scope over time.
Essential Duties & Responsibilities
Sales Operations & Order-to-Cash Support
- Execute routine order entry, order maintenance, and customer PO updates following documented processes
- Support billing-related uploads, reconciliations, and order status updates
- Maintain transactional order updates
- Provide data-entry support for standardized order workflows
- Assist with customer setup and basic account maintenance
Reporting & Data Preparation
- Run recurring operational reports and maintain daily/weekly trackers
- Prepare clean, accurate datasets to support Sales Ops, Scheduling, and SIOP processes
- Perform first-pass data validation and escalate issues as needed
- System & Data Maintenance (CRM / DEX / Related Tools)
- Execute routine CRM and DEX updates, uploads, and data maintenance tasks
- Ensure system data accuracy and consistency
- Template-Based Communication & Coordination
- Send standardized follow-ups to internal teams or customers for missing information
- Support coordination across Sales Ops, shipping, and operations using predefined templates
Documentation & Continuous Improvement Support
- Assist with documenting recurring workflows and updating SOPs
- Support small, incremental improvements to reports, templates, and operational processes
Required Skills & Knowledge
- 13 years of experience in sales operations, order management, operations support, or a related administrative role
- Strong attention to detail and comfort working with data and systems
- Proficiency in Excel (sorting, filtering, formulas, basic pivot tables)
- Ability to follow documented processes consistently
- Strong organizational skills and ability to manage recurring tasks
- Clear written and verbal communication skills
Preferred Qualifications- Bachelors Degree or equivalent
- Experience in sales operations, order management, customer service, or operations support
- Familiarity with CRM or ERP systems
- Experience supporting transactional or administrative workflows in a fast-paced environment
Pay Rate- $27.58- $29.58/hour