Sales Operations Program Manager

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE

Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.

Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

ABOUT THIS JOB

Location: Virginia Beach, VA

Department: RWS

Clinical Status: Non Clinical

HOW YOU'LL MAKE AN IMPACT

The Sales Operations Program Manager is responsible for delivering actionable insights and operational support to the sales organization. This role combines data analytics, market intelligence, and reporting expertise to drive informed decision-making and optimize sales performance. Key responsibilities include creating and maintaining sales performance dashboards, conducting market and competitive analysis, and delivering actionable reports to stakeholders. This position supports internal and external business reviews, manages distributor channel data and onboarding, and ensures smooth execution of sales administration processes. Strong analytical skills, attention to detail, and the ability to collaborate across teams are essential.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOU'LL DO

• Sales Reporting & Data Analytics: Develops, maintains, and enhances sales dashboards, KPIs, and performance reports. Proactively analyzes data to identify trends, answer stakeholder questions, and deliver actionable insights that support sales strategy and decision-making. Responds to ad hoc reporting needs and ensures accuracy and consistency across all sales data assets.

• Market & Competitive Intelligence: Conducts market, competitive, and claims data analysis to monitor industry trends and inform sales and marketing strategies. Provides insights on market size, segmentation, and competitive positioning to support business planning
• Business Review & Operational Reporting Support: Prepares data and reporting templates for internal business reviews, finance updates, distributor meetings, and customer-facing presentations. Maintains tools used by field sales teams and tracks progress toward goals, sales drivers, and strategic initiatives.

• Process Improvement & Operational Efficiency: Builds and maintains scalable processes using continuous improvement and lean methodologies. Streamlines reporting, data flows, and administrative processes to improve efficiency across the sales operations function

• Distributor & Sales Administration Support: Supports the 1099 distributor channel by maintaining reporting systems, coordinating onboarding, ensuring contract compliance, and tracking performance. Serves as a point of contact for sales administration activities, including coordination with customers, field teams, and internal partners (e.g., trunk stock, consignment processes

• Bachelor's Degree in a Business or related degree.
• Three (3) years' experience in sales operations or sales enablement or related role

• Five (5) years in Sales operations or sales enablement or related role
• One (1) year of medical device experience or other healthcare environment

• Communication & Presentation: Written, verbal and presentation. Ability to engage, inspire and

• Analytical: Ability to successfully gather and evaluate pertinent information to draw conclusions and identify potential trends. Comfortable working with large data sets, conducting complex analysis, converting results into actionable business insights.
• Attention to detail: Able to perform tasks thoroughly and with care. Checks work to ensure high degree of accuracy/completeness and early/on-time delivery
• Computer: Proficient in MS Office. Strong skills in Excel and/or Power BI.
• Organization and Time Management: Ability to work in an organized fashion. Ability to multitask and handle multiple simultaneous projects, be self-motivated and proactive.
• Project Management Ability to manage projects cross-departmentally. Solve problems and improve processes.

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won't break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles, how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.