Sales Operations Manager
$110,000 – 130,000 annual
Drive Process. Enable Growth. Lead Operational Excellence.
Milton CAT is seeking a highly analytical and results-driven Sales Operations Manager to support and optimize our sales and rental operations across the dealership. This role is critical in ensuring accurate invoicing, streamlined workflows, and alignment between Sales, Rental, and Finance teams. The Sales Operations Manager leads continuous improvement initiatives across the quote-to-cash lifecycle, including improving available systems use and automation, leveraging KPIs to track efficiency/accuracy and developing or assisting with implementation of new tools or workflows to support our growing business. The ideal candidate thrives in a fast-paced environment, understands the importance of process discipline, and is passionate about driving efficiency and continuous improvement. We’re seeking a proactive leader who enjoys optimizing processes and making a measurable impact on business performance.
Why Join Us
We are a leading, privately-held Caterpillar dealership with a strong reputation for customer service and operational excellence. Our team-oriented culture, focus on innovation, and commitment to employee development make us a top employer in the region.
Sales & Rental Operations
Invoicing & Financial Coordination
Merchandising & Deal Governance
Cross-Functional Leadership
Milton CAT is the Caterpillar Dealer for the Northeast region of the United States. Our territory includes Massachusetts, Rhode Island, Maine, New Hampshire, Vermont and upstate New York.
We are a private company, founded in 1960, owned by the family who started the business fifty years ago. Since those early days, Milton CAT has grown to 12 locations, and over 1,000 employees. We're consistently named one of the world's top CAT dealers in terms of sales volume and we're well-known for our progressive practices. In addition to the complete range of Caterpillar equipment, we also sell and service several other top brands that complement the Caterpillar brand.
The company has two main divisions; Earthmoving and Power Systems.
The Earthmoving Division sells, rents and supports machinery and work tools for segments that include the construction, landscaping, forestry, mining, quarry, crushing and screening and municipal sectors.
The Power Systems Division sells, rents and supports power generators and air compressors, and has a specialized engineering group that develops customized power systems. Those Milton CAT locations close to water have a marine focus; an industrial group markets engines to manufacturers to power their own machines and the on-highway truck engine business is an important component for all our locations. Our Power Systems service technicians also work on bus and mobile home engines and they support natural gas distribution working at pipeline compressor stations.
Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.