Job Summary:
Auxis’ Sales Operations Manager will play a critical role in planning the sales and operations functions to ensure the business goals are entirely aligned (cross-functional collaboration), across each arm of the business. You will work to boost productivity, efficiency, and the overall impact that our sales team has on business performance.
Responsibilities:
Sales Planning and Performance Management
- Manage sales forecasting, reporting, and data analysis to provide actionable insights into sales performance and growth opportunities.
- Partner with Sales and Marketing leadership to refine lead qualification processes and analyze campaign performance through dashboards and reporting.
- Prepare and deliver Monthly and Quarterly Business Review (MBR/QBR) presentations for leadership.
- Actively support sales planning initiatives, go-to-market (GTM) presentations, and performance tracking against plan.
- Collaborate with Sales leadership to deliver recurring performance reports against targets and quotas.
- Track and analyze key sales metrics, including pipeline growth, win/loss rates, conversion rates, and quota attainment, to optimize the Sales team's performance.
- Lead, coach, and manage Sales Operations Analysts, ensuring the successful execution of all assigned initiatives and projects.
Pipeline and CRM Management
- Own the end-to-end management of the sales funnel, CRM data integrity, and operational performance metrics.
- Define and implement strategies to improve pipeline, conversion rates, and forecast accuracy.
- Provide guidance and best practices to Sales teams to improve efficiency, opportunity creation, and deal progression.
- Lead weekly pipeline review meetings to assess performance against plan, identify action items, risks, and support the team in driving for goal attainment.
Sales Enablement and Knowledge Management
- Oversee the development, maintenance, and governance of a centralized Sales Knowledge Base, including policies, procedures, sales presentations, playbooks, proposals, contracts, references, case studies, and other sales enablement materials.
- Identify, design, and oversee implementation of process improvements across the Sales organization.
- Evaluate, select, implement, and manage sales automation and enablement tools to ensure the Sales team is equipped with scalable, efficient technology where applicable
- Oversee compliance processes and ensure they are being followed
Skills and Experience:
- Bachelor’s degree in Business, Finance, Marketing, Accounting, or a related discipline.
- 7+ years of experience in Sales Operations, Revenue Operations, or a related role
- Strong experience with CRM platforms (HubSpot preferred)
- Proven ability to manage analytics, forecasting, and sales performance metrics
- Experience leading or mentoring analysts or operations team members
- Strong cross-functional collaboration and communication skills
- Highly organized, analytical, and process-oriented