Bill of Materials (BOM), Communication Skills, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Data Cleaning, Detail Oriented, Finance, Information Technology & Information Systems, Inside Sales, Logistics Management, Maintain Compliance, Microsoft Excel, Microsoft Office, Multitasking, Operational Support, Operations Processes, Order Management, Order/Customer Fulfillment, Organizational Skills, Pricing, Problem Solving Skills, Procedure Development, Process Improvement, Product Pricing, Purchase Orders, Record Keeping, Regulatory Compliance, Sales, Sales Analysis, Sales Operations, Sales Support, Sales Tools, Service Level Agreement (SLA), Statement of Work (SOW), Support Documentation, Team Lead/Manager, Time Management, United States Citizen
Job Description:
Total Talent Solutions - Now Hiring Sales Operations Analyst
Location: Round Rock, TX
Pay Rate: $30.19 per hour
%%job-shift%%
At Staffmark, you're not just filling a Sales Operations Analyst position - you're becoming a valued part of a team that wants you to succeed.
Looking for a Sales Operations Analyst job where you're more than just a number on a clipboard? Here's the deal: we're hiring dependable team members who keep everything running - and we know the work doesn't happen without you.
The day begins. You step in with purpose.
Here's what it takes to succeed with us.
- Experience in sales operations, order management, customer support, or inside sales support preferred
- Strong attention to detail with excellent organizational and multitasking skills
- Ability to work in a fast-paced, deadline-driven environment with minimal supervision
- Strong communication and problem-solving abilities
- Experience with CRM systems, quoting tools, and order management platforms preferred
- Proficiency in Microsoft Office, especially Excel and reporting functions
- Ability to maintain confidentiality and compliance within a federal sales environment
- U.S. Citizenship required due to federal customer support requirements
Responsibilities:
Quoting & Pricing Support
- Create, update, and validate sales quotes for Federal ISRs, ensuring accurate pricing, configurations, and discount structures
- Prepare supporting quote documentation including Statements of Work (SOWs), Bills of Materials (BOMs), renewal quotes, and product lists
- Submit and track pricing approvals, exception requests, and deal registrations
- Ensure all quotes comply with federal contract vehicles, pricing policies, and regulatory requirements
Order Management & Fulfillment
- Convert approved quotes into accurate sales orders within internal systems
- Validate purchase orders against quotes, including pricing, quantities, part numbers, tax details, and shipping information
- Monitor orders throughout the fulfillment lifecycle and proactively resolve issues, holds, or discrepancies
- Partner with finance, logistics, order management, and cross-functional teams to support on-time delivery and customer satisfaction
- Provide order status updates to Inside Sales Representatives, customers, and partners as needed
Account & CRM Support
- Maintain accurate account records, customer hierarchies, contract references, and contact information within CRM systems
- Assist with new account setup and updates to existing customer profiles
- Track contract renewals, subscription expirations, and account milestones, notifying sales teams of required actions
- Generate and distribute reports related to pipeline activity, bookings, backlog, aging quotes, and renewals
Operational Excellence
- Follow established sales operations procedures, SLAs, compliance requirements, and audit controls
- Support process improvement initiatives to enhance efficiency, accuracy, and customer experience
- Maintain knowledge of product offerings, pricing structures, and sales tools
- Assist with data cleanup projects, reporting requests, and additional operational support tasks as assigned
Why This Role?
Because you deserve more than just another job. Here's what's in it for you:
- Solid Weekly Pay - Direct deposit or payment card, your choice.
- Real Benefits - Medical, dental, and vision to keep you (and your family) covered.
- Future-Proof - Optional 401(k) so you can plan ahead while you lift today.
Friendly Team. Smooth Flow.
"This place is low stress and fast paced…The people are friendly and helpful. They treat you like family," - Staffmark Associate
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.
With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.
Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.