Sales Operations AdministratorLocation: Onsite – Pleasanton, CaliforniaReporting to: Sales OpsAt STN , we don't just adapt to the digital future, we engineer it. Our mission is to help organizations thrive in a rapidly evolving technology landscape through strategic insight, cutting‑edge solutions, and a security‑first mindset. We provide end‑to‑end services spanning cloud consulting, AI infrastructure, and enterprise security, enabling secure, scalable, and future‑ready transformation.As trusted advisors, we align IT investments with business outcomes that drive performance and growth, starting with deep strategic engagement and delivering tailored solutions built for long‑term impact.Our approach is innovation‑led and rooted in cybersecurity, with a focus on leveraging the right technologies to solve real‑world challenges. We invest in our people and foster a culture of growth, inclusion, and purpose because we believe empowered teams build transformative technology.OverviewWe are looking for a motivated and detail‑oriented Sales Operations Administrator to join our growing team. This entry‑level role is a unique opportunity to build a career at the intersection of partner relationship management, program compliance, marketing operations, and event coordination. Reporting to the Director of Business Development you will play a key supporting role in ensuring our partner ecosystem runs smoothly and our clients receive exceptional support. This is a full‑time, in‑office position.Key ResponsibilitiesPartner Liaison & Relationship SupportServe as a day‑to‑day point of contact for partner inquiries, ensuring timely and professional communicationMaintain and update partner contact databases, account records, and program enrollment statusesCoordinate partner onboarding activities and help new partners navigate program resourcesAssist the sales team with partner communications, meeting scheduling, and follow‑up documentationPartner Program ComplianceMonitor partner program participation and track compliance with program requirements and tier obligationsMaintain accurate records of partner certifications, agreements, and renewal timelinesFlag compliance gaps and assist in preparing reports for leadership reviewSupport the development and maintenance of internal compliance tracking tools and dashboardsMarketing Development Funds (MDF) ManagementProcess and track MDF requests, approvals, and reimbursements in accordance with program guidelinesMaintain accurate documentation of MDF activities, receipts, and proof of performanceLiaise between partners and internal finance/marketing teams to ensure timely fund disbursementAssist in preparing MDF utilization summaries and budget reportingPartner Rebate Management & ReconciliationTrack and manage partner rebate programs, ensuring accurate calculation and timely processing of rebate payoutsReconcile rebate claims against purchase data, resolving discrepancies in coordination with finance and partner teamsMaintain detailed rebate records including eligibility criteria, accrual schedules, and payment historyPrepare rebate reporting summaries for leadership, highlighting trends, outstanding balances, and program performanceCommunicate rebate status updates to partners and respond to related inquiries in a timely mannerCoordinate logistics for partner events, webinars, training sessions, and co‑marketing activitiesManage event registration, communications, and post‑event follow‑up actionsCollaborate with marketing and sales teams to align event calendars with program goalsTrack event ROI and compile recap reports for stakeholdersExperience & QualificationsRequiredBachelor's degree in Business Administration, Marketing, Communications, or a related field — or equivalent work experienceStrong organizational skills with exceptional attention to detailClear written and verbal communication skillsProficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and/or Google WorkspaceAbility to manage multiple tasks simultaneously and meet deadlines in a fast‑paced environmentCollaborative team player with a proactive, solution‑oriented mindsetPreferred1–2 years of experience in an administrative, operations, or customer‑facing support roleExposure to partner programs, channel sales, or vendor managementExperience with CRM platforms (e.g., Salesforce, HubSpot) or project management toolsFamiliarity with MDF processes or co‑op marketing programsWhat You'll GainCompetitive annual salary of $70,000 – $85,000 depending on experienceFull‑time, in‑office role with direct access to leadership and cross‑functional teamsMentorship from experienced Client Success Operations leadershipHands‑on exposure to channel partner programs, MDF, and event marketingOpportunity to grow into broader Sales Operations or Business Development rolesCollaborative, growth‑oriented team environmentCompensationFull-Time, Exempt$70,000-$85,000/year, DOEBenefitsHealth Coverage – Medical, Dental & VisionFSA Health and Dependent Care available401(k) PlanUnlimited Paid Time Off (PTO)Observed Holidays PaidCell Phone AllowanceCollaborative, growth‑driven cultureCandidates must be U.S. Citizens or Permanent Residents. We are unable to provide sponsorship at this time.Employment is contingent upon the successful completion of a background check and reference verification. All applicants must be authorized to work in the United States on a full‑time basis.#J-18808-Ljbffr