Who We Are
At Encore Fire Protection, we are proud to be the east coasts largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.
Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety.
Our mission? To be the best fire protection company the industry has ever seen.
The Opportunity
Encore is growing, and with that growth comes increased complexity in how we sell, forecast, and support our customers. The Sales Manager will play a central role in bringing structure to that complexity. This role exists to enable the sales organization to perform at a high level by aligning processes, data, tools, and strategy so that sales leaders and sellers can focus on what they do best, building relationships and driving revenue.
In this position, you will own the sales operating framework for the company. You will design and refine how opportunities move through the funnel, how performance is measured, and how insights are shared with leadership. You will be responsible for creating clear, consistent ways of working that support accurate forecasting, informed decision making, and disciplined execution across regions and lines of business.
You will work closely with the EVP of Sales, regional sales leaders, Finance, Operations, and other key partners to connect day-to-day activities with long term goals. That includes turning data into practical guidance, identifying risks and opportunities early, and helping ensure resourcing, targets, and strategies are aligned.
This is a highly visible, impact-driven role suited for someone who is comfortable operating at both the strategic and tactical levels, and who takes pride in building systems that elevate the performance of an entire commercial organization.
Key Responsibilities
You act as architect, traffic controller, and translator for the sales organization, making sure processes, data, and people all point in the same direction. You shape how opportunities move through the funnel, how performance is measured, and how tools actually get used in the field, not just in slide decks. From process design and analytics to forecasting, enablement, and cross functional alignment, your core responsibilities include:
Process Optimization
Design, implement, and refine sales processes that enhance efficiency and reduce friction in daily operations.
Map how opportunities move from lead to close and simplify steps where it makes sense to do so.
Identify manual, repetitive tasks and work to streamline or automate them, so sales teams have more time for customer-facing activities.
Data Management and Analytics
Oversee the structure, quality, and stewardship of sales data used for reporting and decision making.
Develop and maintain dashboards and reports that provide clear visibility into pipeline health, performance trends, win rates, and revenue forecasts.
Provide data driven insights and recommendations that help sales and executive leadership address challenges and capitalize on opportunities.
Tools and Technology
Take ownership of the core tools that support the sales organization, including the CRM and related sales enablement platforms.
Ensure tools are configured in a way that aligns with sales processes and are practical for teams to use every day.
Partner with IT and vendors to evaluate and implement new technologies when they add meaningful value.
Forecasting and Planning
Collaborate with sales leadership to build accurate, bottom-up forecasts at representative, team, and regional levels.
Support annual and quarterly planning, including territory design, coverage models, and performance targets.
Connect forecast and pipeline trends to practical guidance on focus areas, resource needs, and strategic priorities.
Performance Monitoring
Define and track key performance indicators for individuals, teams, and segments in partnership with sales leadership.
Provide regular performance reporting and commentary that helps leaders understand what is working, what is at risk, and where to focus.
Help ensure that goals, metrics, and reporting are aligned, so everyone is working from the same picture.
Sales Enablement and Deal Support
Equip the sales organization with the training, resources, and guidance needed to improve productivity and deal quality.
Support structured approaches to pricing, contract terms, and approvals through a clear deal support process.
Partner on new hire onboarding and ongoing training related to sales process, tools, and field execution.
Cross Functional Collaboration
Work closely with Operations, Marketing, Finance, HR, and other stakeholders to align go to market plans and shared initiatives.
Ensure that sales strategies and processes are consistent with broader company objectives and financial targets.
Represent the needs of the sales organization in cross-functional projects that affect how we serve and grow our customers.
What You Bring to the Table
What Will Make You Stand Out?
Beyond the Paycheck
At Encore, were all about creating a culture where success is celebrated. We recognize that our work makes peoples lives safer, and we reward those who contribute to our growth. Heres what you can expect:
EEO Statement
Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.