GENERAL DESCRIPTION:
This position is responsible for managing all aspects of the outside sales, working with inside sales on
customer order fulfillment and lead generation process. The Sales Manager is also responsible for
developing and effectively managing the oil and gas customer accounts for their assigned territory and/or
accounts. The Sales Manager represents the entire range of company products and services to assigned
partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
● Build customer relationships with the assigned customer for sales.
● Develop practical and innovative ways to identify and meet sales goals.
● Responsible for work that is less defined in scope and has the understanding and experience to
execute business objectives.
● Provide leadership for sales to assigned customers through the formulation and execution of
strategies and plans that capitalize on the customer’s strengths, as supplemented by E2E’s
products and services.
● Support the assigned customer in sales activities and provide assistance to the customer in
identifying new opportunities.
● Coordinate activities and create individual sales strategies obtaining appropriate approvals for
pricing and delivery.
● Maintain knowledge of market trends, competitive actions, product needs, and customer base.
● Provide feedback to sales and marketing management to help develop project specific sales
strategies for assigned customers.
● Make recommendations for continued growth within your assigned customers.
● Meet assigned expectations for profitability.
● Enlist the support of sales specialists, implementation resources, service resources, and other
sales and management resources as needed.
● Work closely with customer service representatives to ensure customer satisfaction and problem
resolution.
● Complete partner account plans that meet company standards.
● Update CRM in a timely manner.
● Actively participate in sales calls with Inside Sales Reps and/or Field Reps in an effort to grow
pipeline and market share, secure and close deals, and educate the customer on Company's
offerings and services.
● Apply market share and competitive position knowledge to make decisions or recommendations
when managing the customer relationship.
● Report to management on sales metrics, opportunities, and threats. Work closely with
management to fully understand growth opportunities with our strategic initiatives and execute
these initiatives effectively to meet objectives.
● Ensure accurate and complete information is captured in the customer relationship management
CRM system.
● Provide data quality checks weekly.
● Find new methods, techniques and procedures to improve and streamline existing processes and
procedures in an effort to continue to exceed customer requirements.
● Establish productive, professional relationships with key personnel in assigned partner accounts.
● Coordinate the involvement of company personnel, including support, service, and management
resources, in order to meet partner performance objectives and partners’ expectations.
● Achieve assigned sales quota in designated partner accounts.
● Closely coordinate company management involvement with partner and end-user customer
management as appropriate.
● Meet assigned targets for profitable sales volume and strategic objectives in assigned partner
accounts.
● Proactively lead a joint partner planning process that develops mutual performance objectives,
financial targets, and critical milestones associated with a productive partner relationship.
● Proactively assess, clarify, and validate partner needs on an ongoing basis.
● Sell through partner organizations to end users in coordination with partner sales resources.
● Manage potential channel conflict with other firm sales channels by fostering excellent
communication internally and externally, and through strict adherence to channel rules of
engagement.
● Lead solution development efforts that best address end-user needs, while coordinating the
involvement of all necessary company and partner personnel.
● Ensure partner compliance with partner agreements.
● Proactively recruit new qualifying partners.
● Travel up to 50% of the time to various locations to perform job duties.
● Must be able to drive a vehicle, have a clean driving record, and have a valid driver’s license.
● Perform other work-related duties as assigned by managementAn empty job that is used for creating requisitions 'from scratch'
Requirements:
EDUCATION AND/OR EXPERIENCE:
● Two or more years' experience in Sales, Commercial Operations, and/or Marketing required.
● Two or more years' experience in the energy, industrial communications, and/or RF
communications industry required.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
COMPUTER SKILLS:
● Understanding of Windows-based operating systems with working knowledge of Microsoft Office
(Word, Excel), Adobe, and Google programs.
● Ability to learn new computer programs and software.
LANGUAGE SKILLS:
● Ability to read and interpret documents such as operating and maintenance instructions,
procedure manuals, and software applications.
● Ability to write routine reports and correspondence.
● Excellent written, oral, and interpersonal skills.
COMPETENCIES:
● Interpersonal: Working Relationships – Develops and maintains courteous and effective working
relationships with peers, clients, vendors and/or any other representatives.
● Strategic Thinking: Develops strategies to achieve organizational goals; Understands
organization's strengths & weaknesses; Analyzes market and competition; Identifies external
threats and opportunities; Adapts strategy to changing conditions.
● Problem-Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes
information skillfully; Develops alternative solutions; Works well in group problem solving; Uses
reason even when dealing with emotional topics.
● Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to
others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts
success of team above own interests; Able to build morale and group commitments to goals and
objectives; Supports everyone’s efforts to succeed.
● Professionalism: Approaches others in a tactful manner; Reacts well under pressure; Treats
others with respect and consideration regardless of their status or position; Accepts responsibility
for own actions; Follows through on commitments.
● Customer Service: Manages difficult or emotional customer situations; Responds promptly to
customer needs; Solicits customer feedback to improve service; Responds to requests for service
and assistance; Meets commitments.
● Innovation: Displays original thinking and creativity; Meets challenges with resourcefulness;
Generates suggestions for improving work; Develops innovative approaches and ideas; Presents
ideas and information in a manner that gets others' attention.
OTHER SKILLS, ABILITIES AND QUALIFICATIONS:
● Must be detail-oriented and work effectively under pressure while meeting applicable deadlines.
● Ability to work independently and productively with minimum supervision; able to manage multiple
projects.
● Ability to organize and lead in a team setting.
● Requires critical thinking skills, communication skills (verbal and written) and interpersonal skills.
● Friendly, courteous, service-oriented while remaining flexible.
● Remain calm and professional in stressful situations.
● Ability to recognize and resolve problems.