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Sales Manager (Inside Sales)

ABT Insurance

Duluth, Georgia

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JOB DETAILS
SKILLS
Best Practices, Business Development, Business Growth, Business Plan, Coaching, Communication Skills, Continuous Improvement, Corporate Policies, Customer Experience, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Support/Service, Data Analysis, Documentation Standards, Employment Contracts, Exceeded Sales Goal, Inside Sales, Insurance, Insurance Sales, Leadership, Maintain Compliance, Mentoring, Metrics, Microsoft Office, Onboarding, Operations Processes, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Process Improvement, Property and Casualty Insurance, Relationship Management, Revenue Growth, Revenue/Sales Reporting, Sales, Sales Analysis, Sales Management, Sales Pipeline, Set Goals, Strategic Planning, Time Management, Training/Teaching
LOCATION
Duluth, Georgia
POSTED
16 days ago
Position Summary
ABT Insurance Services is seeking an experienced and results-driven Sales Manager to lead, coach, and develop our sales team. This individual will be responsible for driving new business growth, maintaining accountability through measurable performance standards, improving sales processes, and fostering a culture of professionalism and continuous improvement.
The ideal candidate is a strong leader who understands how to build and manage a sales pipeline, coach producers to higher performance, analyze sales metrics, and implement systems that support sustainable growth.

Key Responsibilities
Sales Leadership
  • Lead, coach, and mentor insurance producers and sales staff.
  • Conduct regular one-on-one coaching sessions and performance reviews.
  • Establish clear sales goals, expectations, and accountability standards.
  • Support team members in overcoming objections, improving closing ratios, and increasing production.
Sales Performance Management
  • Monitor sales activity, pipeline management, and conversion metrics.
  • Track key performance indicators (KPIs), including:
  • Quotes generated
  • Close ratios
  • New business premium written
  • Follow-up compliance
  • Retention opportunities
  • Analyze sales trends and provide recommendations for improvement.
  • Prepare and present weekly and monthly sales reports to leadership.
Process & Training
  • Develop and maintain sales procedures, workflows, and best practices.
  • Assist in creating training materials and onboarding programs for new producers.
  • Ensure consistent use of company systems and documentation standards.
  • Promote adherence to agency processes and operational procedures.
Business Development
  • Assist producers in identifying growth opportunities.
  • Support strategic initiatives to increase market penetration and revenue.
  • Participate in carrier relationship management and business planning efforts.
  • Collaborate with customer service and retention teams to improve client experience.

Team Accountability
  • Ensure compliance with company policies and procedures.
  • Address performance concerns promptly and professionally.
  • Foster a positive, solution-oriented culture focused on results and client service.
Qualifications
  • Minimum 3 years of sales leadership or sales management experience.
  • Proven track record of meeting or exceeding sales goals.
  • Strong coaching, leadership, and communication skills.
  • Ability to analyze data and make informed business decisions.
  • Excellent organizational and time-management abilities.
  • Proficiency with CRM, agency management systems, and Microsoft Office applications.
Preferred
  • Insurance industry experience strongly preferred.
  • Active Property & Casualty Insurance License preferred.
  • Experience managing multiple sales representatives or producers.
  • Familiarity with KPI-driven management environments.
What Success Looks Like
  • Increased team production and revenue growth.
  • Improved close ratios and pipeline management.
  • Consistent accountability and performance management.
  • Well-trained, engaged, and productive sales team.
  • Accurate reporting and actionable business insights.
Compensation & Benefits
  • Competitive base salary.
  • Performance-based bonus opportunities.
  • Paid time off and company benefits.
  • Professional development and training opportunities.
  • Career growth within a growing organization.
Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.  
No Third Party Agencies or Submissions Will Be Accepted.  
Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP  
Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.


 

About the Company

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ABT Insurance