Sales Manager - Furniture Department

Pay Range: $71,806 - $89,040 annually (Plus Incentive)Job Description: Your Piece of the Puzzle

NFM's Sales Manager is responsible for managing and developing the performance of the sales staff. Their goal is to ensure that the customer sales survey and key results are met.

Job Duties: A Day in the Life

Recruit: Interview and hire sales staff to meet designated staffing levelsManage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needsObserve: Monitor sales staff and provide feedback, recognition and coaching to ensure they're meeting sales performance measuresCoach: Train sales staff on product knowledge and selling skillsImprove: Actively work on process improvements and attend/participate in all scheduled training eventsResolve: Assist sales staff with merchandise questions and issues with external customersMaintain: Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love-because that's what we love.

Qualifications: Can You Check These Boxes?

Bachelor's degree in business, sales/marketing, related area or equivalent experience3 years of supervisory or management experience2 years of sales experience (retail sales experience in a true selling environment is preferred)Experience as an NFM shadow trainer preferred. Product knowledge is preferredPC experience with Microsoft Office proficiency is preferredAbility to train, coach and develop staff. Excellent communication, customer service and interpersonal skills. Excellent negotiation skills. Decision making, problem solving, and time management skills. Professional appearance, Positive attitude, sense of urgency, desire to grow, team player and caringEnglish/Spanish bilingual speakers preferredDepending on division, valid driver's license and ongoing, acceptable driving recordAbility to work nights and/or weekends. Ability to work night, weekend and/or early morning hours based on business needsPre-employment screening includes, but isn't limited to, criminal background check