Sales Manager - DoubleTree by Hilton Hotel and Suites, Jersey City

Located less than ten minutes from Liberty State Park and Liberty Science Center, our all-suite hotel offers easy access to NYC via nearby PATH trains, light rail, and the Harborside ferry. Many suites feature stunning Manhattan skyline views, along with an on-site restaurant, fitness center, 198 guestrooms, and 1,000 sq. ft. of meeting space.

Our ideal candidate has at least one year of experience in a hotel group sales role, can hit the ground running, and is able to develop and execute an effective solicitation plan to grow market share. This role also includes booking and servicing group business at the hotel. The successful candidate is driven by goals and eager to grow a career in hotel sales.

Shift Pattern: Full Flexibility is a must. Office hours are 8:30 AM to 5:00 PM, but flexibility is essential to accommodate varying schedules, including weekends, holidays, for our valued group clients.

Salary Range: $68,000-$78,000.00 annually and will be aligned with the candidate's experience and qualifications. This role qualifies for participation in the Hilton Sales Incentive plan.

The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage - for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What will I be doing?

The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality.

Specifically, you would be responsible for performing the following tasks to the highest standards:

• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

Customer and Account Management- Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market.

Customer and Account Management:

Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.

• Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
• Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
• Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
• Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
• Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.

A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale

• Knowledge of local market
• Knowledge of hospitality
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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