| Location | DETROIT, MI |
2+ years of Hotel Management Experience
Knowledge of Sales Process
Team Based Selling Experience
Knowledge of Hotel Special Corp and BT Pricing
Reaching out to customer to solicit new and repeat sales opportunities
Conducts day to day activities related to sales with a focus on building long term value based customer relationships
Achieve Sales Revenue Goals as assigned to role
Conducts site inspections on property as an opportunity to close business
Represents the hotel at Trade Shows and industry events – including travel
Responsible for generating proposals, writing contracts and customer correspondence
Manages Special Corp pricing for Hotel
Handles Customer inquires and lead requests for Group Sales getting leads to the proper channel.
Works with customers to align customer preference and with brand needs and actively upsells.
Maximizes Hotel loyalty in sell process
Maximize Revenue through strong understanding of hotel strategies
Demonstrates excellent selling skills, strong commination skills and a detailed understanding of hotel operations
Works collaboratively with other sales channels ie Area Sales, Sales office, CVB
Understands market including the strength and weaknesses of competitors and how to sell against them
Transfers accurate complete and timely information to departments including turnovers
Relationship Selling
Builds and maintains strong working relationships with key internal and external stakeholders
Drives customer loyalty through excellent customer service throughout the sales process
Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs
Builds and strong relationships with new customers to enable repeat future programs
Establishes clear expectations for customers and properties throughout the sales process
Effectively resolve guest issues that arise as a result of the sales process