Youre the best at what you do, and you deserve to be part of a team that truly values your leadership, drive, and dedication. At Quality Plumbing, Heating, Cooling & Electrical, we dont just offer jobs we provide long-term careers with room to grow, opportunities to lead, and a team that feels like family.
Who We Are
Weve proudly served East Tennessee for years, earning a reputation for going above and beyond for our customers. What truly sets us apart, though, is how we treat our team. We believe in doing things the right way, investing in ongoing training and development, and creating a supportive environment where employees can grow personally and professionally.
People join us for the opportunity, but they stay because of the culture, growth potential, and pride of being part of a company that genuinely makes a difference.
Why Join Quality Plumbing, Heating, Cooling & Electrical?
Competitive salary plus commission and performance bonuses
Medical, dental, and vision insurance
Paid time off and holidays
Company vehicle or vehicle allowance
Retirement plan options
Professional development and advancement opportunities
Integrated technology and CRM systems
Strong team culture and long-term career growth
Our Core Values
Good People Helping Good People
Tackle-It Mentality
Family-Oriented Focus
Personal and Professional Growth
About the Role
The Sales Manager is responsible for leading and growing the companys HVAC, electrical, and plumbing sales operations. This position oversees sales performance, develops customer relationships, manages sales staff, and drives revenue growth while ensuring excellent customer service for residential and commercial clients.
This role combines leadership, coaching, operational collaboration, and business development within a fast-paced home services environment.
Key Responsibilities
Develop and implement sales strategies to achieve revenue goals
Lead, train, and motivate sales representatives and comfort advisors
Generate new business through networking, referrals, and marketing efforts
Build and maintain strong customer relationships
Prepare and review estimates, proposals, and service agreements
Monitor sales performance, KPIs, and conversion rates
Work closely with operations and field teams to ensure customer satisfaction
Resolve customer concerns professionally and efficiently
Analyze market trends and identify business growth opportunities
Maintain CRM systems, reporting, and accurate sales records
Qualifications
3+ years of sales management experience in HVAC, electrical, plumbing, or home services
Proven track record of meeting or exceeding sales goals
Strong leadership, communication, negotiation, and customer service skills
Knowledge of residential and commercial service industries
Proficiency with CRM software and Microsoft Office
Valid drivers license required
Preferred Qualifications
Experience with service agreements and maintenance plans
Estimating or project management experience
Business development and networking experience
Work Environment
Combination of office and field work with travel to customer and job sites as needed
Full-time position with occasional evenings or weekends based on business needs
Why This Role Is Different
At Quality Plumbing, Heating, Cooling & Electrical, youre not just managing numbers youre helping build a strong team culture, creating opportunities for growth, and making a direct impact on the success of the company and customer experience every day.
Job Type
Full-time
Pay:
DOE
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location
In person
Quality Plumbing, Heating, Cooling & Electrical is proud to be an Equal Opportunity Employer.