BeOS Operating System, Communication Skills, Detail Oriented, Event Management, Hospitality and Tourism, Microsoft Excel, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, Sales Management, Sales Support, Secondary School, Team Lead/Manager, Telephone Skills, Writing Skills
LOCATION
Virginia Beach, VA
POSTED
4 days ago
Sales & Groups Coordinator
Virginia Beach, VA 23451
Overview
Salary Range $21.00 - $23.00 Position Type Full Time Job Shift Day Shift: 8:30 am- 5:30 pm Education Level High School Travel Percentage Negligible Category Hospitality - Hotel
Description
Shamin Hotels is seeking a detail-oriented Sales Coordinator to support our Sales & Events team at the Sheraton Oceanfront in Virginia Beach. This role is the connective tissue between our sales managers, event managers, and the clients and guests who rely on us to get it right.
What You'll Do
Answer incoming calls and inquiries, directing leads to the appropriate Sales or Events Manager
Provide administrative and on-the-floor support to Sales and Events Managers as needed
Generate group resumes and BEOs (banquet event orders)
Respond to client emails regarding bookings and group needs
Assist with managing group room blocks
Anticipate the needs of guests and team members, solving problems creatively and proactively
What You Bring
Experience in hotels or guest services
Proficiency in Excel/Google Suite and multi-line phone systems
Experience with a booking/PMS system required; LightSpeed PMS, Marriott brand systems, and CI/TY experience strongly preferred
Excellent attention to detail and strong autonomous task execution
A proactive, service-first mindset
Who Thrives Here
Someone who takes ownership without waiting to be told, notices what needs to happen before it's asked, and brings a problem-solver's mindset to every interaction — whether it's a guest on the phone or a manager who needs a resume pulled together fast.
Full Time Associates are eligible for medical, dental, eye insurance, hotel discounts, pet insurance, travel and partner discounts, and referral bonuses. Join Virginia's Largest Hotelier and grow your career!
Qualifications
Qualifications
Prior experience in hotels or guest services required
Proficiency in Excel/Google Suite and multi-line phone systems required
Experience with a booking/PMS system required; LightSpeed PMS, Marriott brand systems, and CI/TY experience strongly preferred
Excellent attention to detail with a demonstrated ability to execute tasks autonomously
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Equal Employment Opportunity
Shamin Hotels is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.