Sales Floor Manager
Essential Functions:
Responsibilities:
Thesalesfloormanagerisresponsibleforsupervisingthesalesfloorleadsandsalesassociatesto generate revenue through the daily processing of donated goods. The sales floor manager drives the daily workflow of rotating and selling high volumes of donated clothing, furniture, and householdgoods.Thestorefloormanagersupportsthestoremanagerinoperatingahigh-volume retail operation to support the mission of Goodwill Industries of Southeastern Louisiana.
1. Leads,supervises,andmotivatesstoreemployeestoensureaconstantrotationand flow of merchandise to the sales floor daily.
2. Supportsstaffingtheretailstorebycoaching,training,developing,andleadingthe store team.
3. Ensurescompliancewithallsafetypoliciesandprocedures.
4. Creates and maintains a positive public image of Goodwill through a clean store environment,fulloffreshproductdaily,withafocusonexcellentcustomerservice.
5. Leadsandassistsinthereceiving,pricing,anddisplayingofstoremerchandise.
6. Opens and closes the store. Balances cash registers and conduct end-of-day procedures.Responsibleforallcashinstore,includinginthesafe,pettycash, deposits, and cash registers.
7. Maintainsacleanandhazardfreestorethroughdailymonitoringandcleaningofall areas.
8. Performsalldutiesofallstorepersonnelincludingoperatingacashregister,weekly pulls, hanging new donations, cleaning of store, etc.
9. Tousethecashregisterfortotalsales,acceptpayment,authorizevoids,returns, exchanges and credits for merchandise only.
10. Toconducthourlyfloorcheckstoensureprocessedmerchandiseisproperlyplaced on the floor.
11. Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.
12. Responsibleforrevenueandexpensebudgetsandworkstoachieve/exceedbudgeted goals.
13. Toassistthestoremanagerincorrectivecoachingandtraininganddevelopmentof employees.
14. Assistsinschedulingemployeeswithafocusonadequatecoverageofstore operation.
15. Tokeepthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping, and cleaning the bathrooms.
16. Allotherjob-relateddutiesasrequiredbymanagement.
Skills and Abilities:
1. Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsare not met.
2. Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
3. Mustbeable tomarketGoodwillandexplain themission tothe public.
4. Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.
5. Mustbeable toconductongoing traininganddevelopment ofstore employees.
6. Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsand weekends, and occasionally, long hours.
7. Mustbeableto userepetitivehandmovement whenpulling and hanging.
8. Mustbeable toengageinprolongedstanding,walking,and bending.
9. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.
10. Musthaveknowledgeofclothingbrands andhouseholditem values.
Requirements:
1. Highschooldiplomaorgeneraleducationdegree(GED)withaminimumof1yearof supervisory experience or equivalent combination of education and experience required.
2. Leadership,teambuilding,andmentoringexperienceand/ortrainingexperience preferred.
3. Preferabackgroundinleadingteamsin retailsalesorothersalesexperience.
4. Must have reliable transportation. Must be able to pass MVR check and provideproof ofavaliddriver’slicense,liabilityinsurance,vehicleregistrationandacurrentvehicle inspection sticker.
5. MustbeproficientincomputerskillsincludingMicrosoftOffice,Outlook,Word, Excel, Power BI and other programs.
6. Mustbeabletoread,writeandcommunicateclearlyin English.
WorkingConditions:
Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions, occasional travel in district area.
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GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA