Sales Executive

Description

• Drive year-over-year revenue growth through cross-selling and upselling.
• Handler orders and other requirements by communicating effectively with customers or distributors.
• Identify and commercialize new applications within existing and new customers.
• Prevent attrition and actively maintain relationships to support long-term retention.
• Report sales forecasts using Connected Planning (Ackumen) and manage opportunities in Dynamics. 
• Monitor and manage pipeline health, including tracking the number and size of opportunities, conversion rates, and time spent at each stage.
• Drive acquisition of new applications by identifying and securing wins.
• Increase share of wallet across accounts within the region through strategic account development and relationship management.

• Optimize product mix aligned with customer needs and profitability goals together with technical and functional teams.
• Identify profitability improvement opportunities.
• Execute timely and strategic price adjustments as required by operating company pricing plan.
• Coordinate with other functional teams to substitute or rationalize products to improve cost-efficiency and profitability.

• Develop and maintain relationships with key decision makers to enable account penetration.
• Maintain retention rate across assigned accounts, proactively addressing potential attrition risks. 
• Conduct regular strategic reviews with key stakeholders to ensure alignment and satisfaction.
• Lead business reviews with customers to assess value delivered and identify opportunities to ensure alignment and satisfaction.

• Implement the 8 Business Management Standards (8BMSs) where applicable
• Act as the key point of contact for customer accounts.
• Build multi-level relationships across customer functions (operations, purchasing, etc.).
• Resolve issues promptly and proactively manage account satisfaction.

• Meet or exceed sales, GP, and MPC budgets for the assigned area.
• Suggest and manage customer credit limits and oversee receivables.
• Ensure overdue receivables is below the target defined by OpCo management year over year and are resolved as planned.
• Manage costs in line with account profitability and resource allocation plans.
• Support inventory turnover by promoting and selling aged inventory through targeted customer outreach and strategic sales efforts.
• Ensure alignment with contractual obligations.

• Partner with customer service, planning, lab, R&D, and supply chain to align on goals.
• Collaborate with field service teams to ensure high service standards without owning daily execution where applicable.
• Align internally to support commercial strategies and customer needs.
• Implement and adopt Digital enabling tools (Ackumen and Dynamics) 

• Monitor application results and conduct tests for optimal performance.
• Troubleshoot and resolve process issues quickly.
• Write and maintain accurate service reports.
• Maintain and manage customer equipment to ensure uptime and reliability.

• Adhere to Buckman and customer safety policies, including HCAS and stewardship standards.
• Complete Behavior-Based Safety (BBS) to encourage a culture of safety awareness and accountability.
• Promote and facilitate Behavior-Based Safety (BBS) programs to encourage a culture of safety awareness and accountability.
• Conduct Job Safety Analysis (JSA) to proactively identify and mitigate workplace hazards.

• Education Requirements: Bachelor's Degree in Chemistry or any Engineering area or Business Administration
• Job Experience: 1 year or less
• Knowledge of Industrial Processes related to the segment.
• Experience in Sales or application of chemical products in industry

• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives 
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder