Responsible to contribute to Delta Dental’s financial success by meeting new business and subscriber acquisition targets throughout the state for groups with subscriber counts of 25+. Enhance relationships with the broker community and publicly represent the company and its values. Perform account management activities for groups with subscriber counts of 25- 99.

Reporting: Manager, Sales and Account Management

PRIMARY JOB RESPONSIBILITIES: The following are upheld by the Sales Executive:

• Role model and live the company values and behaviors. Know the company vision, mission, and objectives and continually communicate and reinforce these to fellow Team Members.
• Meet performance standards and sales objectives to achieve group and subscriber new business targets; includes generating sales opportunities through agent/client prospecting, writing effective Requests for Proposal responses, and effective relationship building/community involvement for assigned sales territory, which may be group size or location specific.
• Build and maintain Agent/Broker/Consultant sales and satisfaction with product expertise, relationship building, training and service; includes maintaining the knowledge required to overcome sales objections, assure compliance with underwriting requirements, effectively communicate Delta Dental benefits/value, applicable state/federal regulations, and premium development.
• Represent Delta Dental products, services and the organization in oral and written presentations, correspondence, open enrollment meetings, health fairs and other external events not related to new sales as needed.
• Record all sales and prospecting activity in Salesforce and other company records; includes file maintenance, proposal follow up and “lost opportunity” documentation.
• Support the department’s client acquisition, client satisfaction and retention, subscriber enrollment goals, and oral health initiatives for non-assigned groups as requested.
• Obtain and maintain marketplace and competitive product knowledge; communicate

feedback and contribute to the company’s product analysis and development.

MINIMUM QUALIFICATIONS:

The following are expected of the  Sales Executive:

• Values-based, high performance minded Team Member.
• Must have state health insurance license (or must obtain one within three months of employment);
• Must have valid New Mexico driver’s license and proof of insurance that meets or exceeds statutory requirements. Must have knowledge of service in the health care industry;
• Excellent customer service and demonstrated proactive customer outreach skills;
• Proficient computer skills, including Microsoft applications to independently perform eligibility and enrollment functions and produce routine client communications and reporting;
• Excellent time management skills;
• Ability to manage multiple processes and projects within time and budget parameters;
• Willing and able to think outside the box to assist customers;
• Skilled communicator, with effective verbal, written, and listening skills;
• Ability to independently produce professional written communications;
• Ability to use independent judgment and communicate effectively with internal and external contacts;
• Demonstrated skill to analyze and resolve complex problems;
• Ability and willingness to lift up to 30 lbs.;
• Able to work in the office during regular business working hours;
• Flexibility to maintain a work schedule that can occasionally begin prior to 8:00AM and/or end after 5:00PM and/or can exceed 40 hours a week when necessary;