Sales Executive Action Line (Japanese-Speaking)

Hilton Grand Vacations is seeking to grow our real estate sales team in Honolulu. If there is a passion for travel and enjoyment in sharing the aloha spirit of Hawaii, this could be the ideal career opportunity!

We offer an excellent benefits package to our full-time Team Members that include:

• Action Line Sales Executives have a target annual earnings of $90,000, with some Team Members earning significantly more based on their performance. The pay rate is $18 per hour, plus bonuses outlined in the compensation plan.
• Qualified Sales Executives are eligible for Real Estate Licensing reimbursement and/or Sign-On bonuses.
• If you are not licensed in Hawaii, we offer Pre-Licensing Education discounts and Real Estate Licensing Reimbursement to help with your licensing costs.
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program and Paid Sick Days, Paid Parental leave.
• Team Member Recognition and numerous learning and advancement opportunities
• and so much more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Sales Office operates 7 days a week. Your workday will start at 7:30am-7:45am and end when client interaction is complete. Paid training is provided for your first 2 weeks. You will be assigned a 4-5 day working schedule following completion of training, based on business needs.

職務内容

• 一定の基準を満たしセールスギャラリーに来場されたお客様に、新たな概念の商品であるヒルトンブランドのバケーションオーナーシップについて、プレゼンテーションを行い、販売し、新規顧客を獲得する。
• ご購入されたお客様と電話、Eメール、書面、時に対面でのフォローアップのコミュニケーションを行い、お客様の満足度向上に努める。
• お客様からのお問い合わせや懸念点に関して、クライアント・リレーションチームと連携し、お客様の課題解決に取り組む。
• セールストレーニング及びミーティングに参加し、当社製品に関する重要な最新情報を習得する。
• 紹介営業により新な見込み顧客を獲得する。
• 前向きなチーム環境を促進し、HGVのコアバリューとポリシーを実行する。
  
  Additional Responsibilities Include:

• Welcome Japanese clients and present luxury Hilton Grand Vacation Club ownership products to potential buyers

• Maintain effective communication with clients and provide follow up to ensure customer satisfaction

• Liaise with Quality Assurance Managers to resolve guest related issues as they arise

• Attend all sales training and sales meeting for key information on Hilton Grand Vacation Club product and related updates

• Utilize selling concepts prompted at HGVC

• Utilize various forms of communication (ie: email, telephone and written correspondence) to interface with guest owners

• Ability to generate referral leads with each new customer

• Promote a positive work environment and adhere to Hilton Grand Vacation core values and policies

• Ability to work well in a team environment

募集要項

当社は、新しい取り組みや品質、継続的な成長に力を注ぎ、バケーション・オーナーシップ業界の発展をリードしている企業であり、その成功はチームメンバーにより支えられています。その一員としてこの職務に就いていただく方には、下記の資格や経験を応募必須条件として求めております。

• 有効なハワイ不動産ライセンス保持者
• 1年以上の営業/販売、または接客業等の経験
• 休日・週末を含むフレキシブルな勤務が可能であり、当社が求める勤怠基準を満たすこと
• 変化に対し柔軟性と適応力があり、ペースの速い環境の中で、マルチタスクに仕事をこなせる方
• 口頭、書面での優れたコミュニケーション能力、対人関係能力を有すること
• 日本語が話せる、読める、書けること。併せてビジネスレベルの英語力（読み書き、会話）
• 高校卒業または同等の学力資格

また、以下の条件を歓迎いたします。：

• 2年以上のタイムシェア/バケーションオーナーシップ経験者
• 2年以上のヒルトン・グランド・バケーションズでの経験

当社は機会均等雇用者であり、社内の多様性を尊重しています。当社は、人種、宗教、肌の色、出身国、性別、性的指向、年齢、婚姻状況、退役軍人のステータス、障害の有無に基づいて差別することはありません。

当社は、障がいのある方々が求職申し込みまたは面接に参加できるよう、合理的配慮を提供させていただきます。配慮、調節が必要な方は当社までご連絡ください。

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Minimum 1 year of sales and customer service experience with shown ability to close sales.
• Valid/Active Hawaii Real Estate License.
• Ability to work a flexible schedule to include weekends, and holidays.
• Ability to resolve sophisticated customer service issues and adapt to changes in a fast-paced environment.
• Ability to meet all compensation plan goals.
• Fluency in Japanese and Proficiency in English (reading/writing/speaking).
• High School diploma or equivalent.

It would be advantageous to demonstrate the following capabilities and distinctions:

• Previous experience in the sale or marketing of similar luxury goods or services, or previous experience selling branded Timeshare or Vacation Ownership products.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.