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Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos (San Mateo, CA)

Jolly Technologies Inc

San Mateo, CA

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JOB DETAILS
SALARY
$60,000–$150,000 Per Year
SKILLS
Cloud Computing, Communication Skills, Consulting, Customer Relations, Database Technology, Dental Insurance, Exceeded Sales Goal, Fortune 500 Customers, Health Insurance, High Tech Industry, Identify Issues, LDAP (Lightweight Directory Access Protocol), Microsoft SQL Server, Microsoft Windows Mobile, Microsoft Windows Server, Mobile Applications, Needs Assessment, Operating Systems, Oracle Database, Pre-Sales, Presentation/Verbal Skills, Problem Solving Skills, Product Demonstration, Product Support, Request for Proposals (RFP), Retirement Funds, Sales Demonstration, Sales Training, Sales/Support Engineering (SE), Software as a Service (SaaS), Storage Area Network (SAN), Technical Sales, Technical Support
LOCATION
San Mateo, CA
POSTED
30+ days ago

# Title Sales Engineer / Technical Support Representative / Product Consultant - SaaS Pre-Sales Technical Demos

# Job ID JOL-SLE-CA-032026

# Location San Mateo, CA

# Company Jolly Technologies Inc.

# Summary Jolly is a Silicon Valley-based software company with more than 40,000 customers and millions of users, including many Fortune 500 companies and world-renowned organizations. We offer various SaaS platforms hosted in the cloud and several mobile apps that work with these platforms.

We are looking for a technically-proficient and excellent communicator with a solid background in customer relations. This is an on-site role based in San Mateo, CA.

# Responsibilities

  • Give product demos for sales product training and initial setup
  • Handle inbound technical support calls and emails
  • Answer product-related technical questions
  • Fill out RFI/RFP when needed
  • File tickets as you discover issues with the products
  • Communicate effectively with customers via email, phone, and video calls

# Requirements

  • Exceptional presentation skills
  • Understand customer needs and present solutions that best solve their problems
  • Customer-driven with an adaptable and versatile approach to troubleshooting
  • History of consistently meeting and often exceeding goals and expectations
  • 4 years of experience in supporting SaaS products
  • Excellent communication and video presentation (Zoom) skills
  • Strong foundation in OS and Database/Server technology: Windows, Windows Mobile, MS SQL, Oracle, LDAP
  • Strong references from previous managers/supervisors

# Job Benefits

  • Health insurance including dental and vision
  • Retirement fund contribution
  • Paid vacation

# Compensation $60,000 - $150,000 per year commensurate with experience

# Application Process

  • Reply with your resume including education details in PDF or Word format to jobs.2019jollytech.com with the subject "JOL-SLE-CA-032026"
  • Include your desired salary
  • Include 3-5 bulleted points listing your top strengths and measurable achievements (please be concise)

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About the Company

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Jolly Technologies Inc